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Director – Internal AI Operations
LaunchDarkly. Build and maintain visibility into AI spend and usage; develop adoption, efficiency, and cost metrics and report on tool overlap, cost drivers, and open risks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in AI and technology operations, focusing on governance, budget tracking, and vendor management. Proven ability to lead cross-functional teams and implement effective operating models while ensuring compliance with data governance and security standards.
Highest-signal resume keywords
AI Operations ManagementBudget Tracking and ForecastingVendor Risk ManagementCross-Functional Team LeadershipData Governance and Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI Spend AnalysisOperating Model DesignLifecycle ManagementCost OptimizationMetrics DevelopmentAnomaly DetectionRisk ManagementChange ManagementProgram ManagementData Analytics
Soft Skills
Strong Communication SkillsInfluencing Without AuthorityTeam BuildingStakeholder EngagementPrioritization
Tools & Technologies
SnowflakeExcelPython
Industry Keywords
AI GovernanceEnterprise SystemsFinOpsData PrivacySecurity Compliance
Tech Stack
Tools & technologiesPythonSnowflake
About the role
Key responsibilities & impact- Build and maintain visibility into AI spend and usage; develop adoption, efficiency, and cost metrics and report on tool overlap, cost drivers, and open risks
- Support Finance with forecasting, budget tracking, anomaly detection, and vendor and model-cost optimization
- Maintain the inventory of AI tools, initiatives, agents, vendors, integrations, owners, status, spend, risks, and dependencies
- Manage the Internal AI Feature Review process from intake through decision, approval, exception, or rejection, coordinating Security, Legal, IT, and business owners
- Develop and maintain Internal AI Policy supporting resources with Legal, Security, and the Executive team
- Track the AI roadmap, migrations, platform dependencies, adoption milestones, resourcing, risks, and executive decisions
- Collaborate with technology teams on new AI product initiatives
- Define and audit standards for access, ownership, configuration, data controls, logging, retention, vendor settings, and offboarding
- Own Internal AI communications, stakeholder updates, FAQs, launch materials, training coordination, and policy-change communications
- Establish common cadence and minimum artifacts across distributed AI Centers of Excellence
Requirements
What you’ll need- 15+ years of progressively responsible experience in AI or technology operations, enterprise systems, data and analytics, FinOps, governance, transformation, or a related field, including 5+ years leading teams or complex cross-functional programs
- Demonstrated success designing, implementing, or scaling an operating model across multiple functions, including clear ownership, policies, processes, metrics, governance, and measurable outcomes
- Experience managing an enterprise portfolio of AI or technology tools, vendors, integrations, or platforms, including lifecycle management, access and administration, risk and controls, contracts, usage, and spend
- Experience using tools such as Snowflake, Excel, Python, or equivalent
- Experience building spend visibility, forecasts, budget controls, vendor or model-cost optimization, cost avoidance, waste reduction, and value-improvement plans
- Strong written and verbal communication skills, including presenting recommendations to senior and executive leaders
- Experience influencing functional and technical leaders without direct authority across global, remote, and cross-functional teams
- Practical understanding of responsible AI, data governance, privacy, security, vendor risk, and change management
- Strong systems thinking, program management, prioritization, and change leadership skills
- Experience hiring, coaching, or developing effective teams and building partnerships across Finance, IT, Security, Legal, Procurement, and business functions
Benefits
Comp & perks- 15% Bonus Target
- Restricted Stock Units (RSUs)
- Health, vision, and dental insurance
- Mental health benefits
- Equal opportunity employer and diversity-valuing workplace
- Disability accommodation support