Director, People Operations

LaunchDarkly

. Establish the global People Operations operating model across the employee lifecycle .

Posted 10/8/2026full-timeRemote • United StatesLead💰 $163,000 - $263,670 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in establishing and managing People Operations and Talent Acquisition processes, ensuring operational readiness, compliance, and quality across global employee lifecycle activities. Strong focus on data governance, continuous improvement, and creating equitable, people-centered experiences.

Highest-signal resume keywords

People Operations ManagementTalent Acquisition OperationsOperational ReadinessData GovernanceContinuous Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Compliance WorkflowsEmployment AgreementsBackground ChecksService StandardsOperational MetricsRecruiting WorkflowsProcess DocumentationAutomationAI IntegrationVendor Management

Soft Skills

EmpathyCollaborationPragmatismJudgmentCommunication

Tools & Technologies

GreenhousePeople Operations SystemsAnalytics Tools

Industry Keywords

Employee LifecycleService LevelsStakeholder AlignmentChange AdoptionRoot-Cause Analysis

About the role

Key responsibilities & impact

Establish the global People Operations operating model across the employee lifecycle
Manage People Operations and Talent Acquisition Operations teams
Establish service standards, escalation paths, operating rhythms, and ownership models
Own operational readiness and execution for policies, compliance workflows, employment agreements, audits, immigration and mobility, accommodations, and background checks
Improve consistency, quality, and equity across U.S. and international processes
Build documentation, self-service resources, controls, and standard operating procedures
Manage People Operations vendors and partnerships
Serve as escalation point for complex People Operations issues
Establish the Talent Acquisition Operations operating model and recruiting workflows
Partner with Talent Acquisition leadership to improve recruiting capacity, candidate experience, hiring-manager partnership, and workflow consistency
Improve Greenhouse and connected recruiting workflows
Partner on integrated roadmaps across People Operations, Talent Acquisition Operations, programs, systems, analytics, and AI
Define operating metrics, service levels, data requirements, and success measures
Ensure systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported
Partner on data quality, process governance, access controls, reporting definitions, and responsible automation and AI use
Lead change adoption, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement
Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions

Requirements

What you’ll need

Thoughtful, service-oriented People leader combining operational discipline with empathy and care
Ability to create clarity in complex environments and make decisions when ownership, process, or information is incomplete
Understanding of the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience
Hands-on understanding of how work gets done and strategic ability to build a scalable model
Sound judgment, transparency, follow-through, and respect for confidential information
Collaborative and pragmatic approach
Root-cause analysis and continuous improvement skills
Commitment to consistent, equitable, and people-centered experiences

Benefits

Comp & perks

15% Bonus Target
Restricted Stock Units (RSUs)
Health insurance
Vision insurance
Dental insurance
Mental health benefits
Equal opportunity employer
Disability accommodation support