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LaunchDarkly

Inbound Sales Development Representative

LaunchDarkly

. Act as the first point of contact for prospective customers across North America .

Posted 10/15/2026full-timeBoston • Massachusetts • United StatesJunior💰 $86,700 - $119,240 per yearWebsite

About the role

Key responsibilities & impact
  • Act as the first point of contact for prospective customers across North America
  • Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers
  • Own follow-up for event leads, adapting outreach based on the person, account, and engagement history
  • Research and proactively engage targeted accounts that show meaningful engagement and buying intent
  • Convert qualified interest into sales-ready meetings and opportunities for Account Executives
  • Execute coordinated outreach across phone, email, LinkedIn, and other approved channels
  • Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce
  • Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization
  • Share patterns and feedback from prospects to improve campaigns, events, content, and the customer journey

Requirements

What you’ll need
  • At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment
  • A demonstrated record of setting goals, taking ownership, and delivering measurable results
  • Experience communicating with customers, prospects, or other external audiences
  • Strong judgment and the ability to operate independently
  • Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders

Benefits

Comp & perks
  • Restricted Stock Units (RSUs)
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Mental health benefits