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Inbound Sales Development Representative
LaunchDarkly. Act as the first point of contact for prospective customers across North America .
Posted 10/15/2026full-timeBoston • Massachusetts • United StatesJunior💰 $86,700 - $119,240 per yearWebsite
About the role
Key responsibilities & impact- Act as the first point of contact for prospective customers across North America
- Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers
- Own follow-up for event leads, adapting outreach based on the person, account, and engagement history
- Research and proactively engage targeted accounts that show meaningful engagement and buying intent
- Convert qualified interest into sales-ready meetings and opportunities for Account Executives
- Execute coordinated outreach across phone, email, LinkedIn, and other approved channels
- Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce
- Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization
- Share patterns and feedback from prospects to improve campaigns, events, content, and the customer journey
Requirements
What you’ll need- At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment
- A demonstrated record of setting goals, taking ownership, and delivering measurable results
- Experience communicating with customers, prospects, or other external audiences
- Strong judgment and the ability to operate independently
- Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders
Benefits
Comp & perks- Restricted Stock Units (RSUs)
- Health insurance
- Vision insurance
- Dental insurance
- Mental health benefits