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Senior Director, GTM Systems
LaunchDarkly. Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and executing GTM Systems strategy, architecture, and governance, with a strong focus on Salesforce and data quality standards. Proven ability to lead high-growth teams, manage complex projects, and apply analytics and automation to enhance operational efficiency.
Highest-signal resume keywords
Salesforce ArchitectureGTM Systems ManagementData AnalyticsProject ManagementTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsData InstrumentationBusiness Process AlignmentAutomationAnalytics
Soft Skills
CoachingProblem-SolvingOrganizational SkillsCommunication SkillsMultitasking
Tools & Technologies
SalesforceGongMarketoLeanDataChili PiperOutreachAtriumLucidchartLinkedIn Sales NavigatorCPQ
Industry Keywords
Enterprise SaaSRevenue OperationsData GovernanceChange ManagementHigh-Growth Organization
Tech Stack
Tools & technologiesSwitching
About the role
Key responsibilities & impact- Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems
- Own the GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management
- Rebuild the GTM data foundation, including account hierarchies, account and contact lifecycles, ownership and handoff processes, routing, enrichment, and do-not-contact governance
- Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems
- Rationalize the GTM technology landscape and define a long-term ecosystem roadmap
- Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem
- Lead end-to-end product and technical delivery from discovery and requirements through solution design, development, testing, release, adoption, and continuous improvement
- Simplify the end-user experience and reduce duplicate data entry, system switching, and time spent searching for information
- Apply automation, analytics, and AI to improve routing, data quality, workflow completion, recommendations, and productivity
- Establish practices for testing, monitoring, incident management, documentation, security, compliance, business continuity, and lifecycle management
- Lead and develop senior subject matter experts across systems architecture, engineering, administration, data, product management, and program delivery
- Set team priorities, operating standards, resourcing plans, and budget recommendations while partnering with Revenue leadership, IT, Data, Security, Finance, and other stakeholders
- Report to the VP, Revenue Operations
Requirements
What you’ll need- 10-15+ years of progressive experience in Sales Operations within enterprise SaaS companies
- Experience in other Revenue operations functions is a plus
- Experience leading and executing within a fast-paced, high-growth, complex organization with global operations
- 5+ years of experience building and managing high-growth teams
- Proven track record of coaching and developing team members
- Experience with CRMs and productivity tools, including Salesforce, Outreach, Chili Piper, Atrium, Lucidchart, LinkedIn Sales Navigator, CPQ, 6Sense, and Gong
- Experience with reporting, data analytics, and data instrumentation
- Good understanding of Salesforce architecture and ecosystem
- Strong project management expertise in business process alignment and tools implementation
- Strong written, verbal, and presentation skills
- Ability to multitask, prioritize tasks, and meet deadlines
- Organized and detail-oriented with strong problem-solving and analytical skills
- Strong understanding of business process flow and upstream/downstream impact
- Transformational people leadership and demonstrated talent development
Benefits
Comp & perks- 20% Bonus Target
- Restricted Stock Units (RSUs)
- Health insurance
- Vision insurance
- Dental insurance
- Mental health benefits