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Senior Program Manager, Revenue Operations
LaunchDarkly. Translate strategic priorities into structured program plans .
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Translate strategic priorities into structured program plans
- Define milestones, owners, and deliverables
- Track progress and outcomes against plan
- Manage dependencies and escalate blockers as needed
- Establish operating rhythms for cross-functional programs
- Run status and steering meetings
- Maintain decision and action logs
- Standardize reporting across programs
- Coordinate across RevOps and Field teams, including Sales, CS, and Marketing
- Clarify roles and responsibilities across program stakeholders
- Align teams on priorities and timelines
- Facilitate decisions and communicate updates to stakeholders and leadership
- Identify risks early and maintain risk logs
- Develop mitigation plans
- Resolve cross-functional dependencies
- Escalate decisions requiring leadership input
Requirements
What you’ll need- 10+ years of experience in program management, project management, or operations, ideally supporting a Revenue Operations, Sales Operations, or GTM function
- Strong track record running cross-functional programs with multiple stakeholders and competing priorities
- Experience establishing program governance — operating rhythms, status reporting, decision logs — from scratch
- Comfortable managing risk logs, mitigation plans, and escalation processes
- Excellent communication and facilitation skills; able to align stakeholders across Sales, CS, Marketing, and RevOps
- Data-driven mindset; comfortable defining and tracking success metrics for programs
- Experience with Project Management tools (Jira, Asana, Monday)
- PMP, Agile/Scrum certification, or equivalent experience a plus
- GTM tool implementation a plus
- Project Management tool experience a plus
- Experience in B2B SaaS preferred
Benefits
Comp & perks- Restricted Stock Units (RSUs)
- Health insurance
- Vision insurance
- Dental insurance
- Mental health benefits
- Equal opportunity employer
- Disability accommodation support