Account Manager, Supply Cloud

LBMX

. Own expansion revenue, conversions to paid, and new connections for a defined book of Supply Cloud distributor and supplier accounts .

Posted 11/6/2026full-timeLondon • CanadaMid-LevelSenior💰 CA$100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and B2B SaaS sales, with a strong focus on expansion revenue and upselling strategies. Proficient in managing high-volume sales pipelines and utilizing data-driven insights to drive customer engagement and retention.

Highest-signal resume keywords

Account ManagementB2B SaaS SalesMEDPICC MethodologyCRM ManagementNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Expansion RevenueSales Pipeline ManagementData-Backed Value CasesProposal PreparationForecasting DisciplineB2B IntegrationsEDISupply ChainTrading-Partner NetworksUpsell Strategies

Soft Skills

Attention to DetailCollaborationSelf-MotivationInitiativeCommunication Skills

Tools & Technologies

Salesforce

Industry Keywords

Customer SuccessMarket InsightsChurn Risk ManagementDistributionCommercial Case Building

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own expansion revenue, conversions to paid, and new connections for a defined book of Supply Cloud distributor and supplier accounts
Identify connected trading partners not yet on paid plans and convert them using data-backed value cases
Sell additional trading-partner connections and platform entitlements to existing customers
Qualify, develop, and close expansion leads generated by Customer Success
Create new opportunities through account planning and outreach
Use MEDPICC to manage deals and keep the pipeline updated
Run a high-volume pipeline of smaller deals with short sales cycles in Salesforce
Maintain accurate stages, revenue values, close dates, and next steps
Prepare and deliver proposals, pricing quotes, and order forms with Finance and internal stakeholders
Ensure seamless handoffs to Implementation and the connections team with complete trading-partner details, document types, and customer timelines
Identify churn and downsell risk and support recovery plans with Customer Success
Provide market and customer insights to Product, Finance, and leadership on pricing, packaging, competitive positioning, and product enhancements
Perform other duties as assigned

Requirements

What you’ll need

Must be able to legally work in Canada
3+ years of experience in Account Management, inside sales, or B2B SaaS sales, with a quota for expansion, upsell, or conversion revenue
Proven track record of achieving expansion and growth targets across a large book of accounts
Comfort running a high-volume sales motion, managing many concurrent opportunities with speed and consistent follow-up
Experience with B2B integrations, EDI, supply chain, distribution, or trading-partner networks is preferred
Ability to build the commercial case from usage data, such as document volume, connected trading partners, and time saved
Strong forecasting discipline with accurate CRM management, pipeline visibility, and reporting
Experience with MEDPICC is an added benefit
Excellent negotiation, presentation, and written communication skills, with strong attention to detail
Ability to collaborate effectively across Customer Success, Sales, Implementation, Finance, and Product teams
Highly professional, self-motivated, and accountable, with the ability to work independently, take initiative, and drive results in a fast-paced environment

Benefits

Comp & perks

Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program
Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year
Company matched GRSP contributions
Flexible summer hours and a strong commitment to work-life balance
Education subsidies to support your professional growth
Full access to LinkedIn Learning to support continuous development and skill building
Maternity, Parental, and Compassionate Care Leave top-up program
$500 new hire home office allowance
$40,000 variable compensation tied to expansion revenue