Product Design Lead – UI/UX

LBMX

. Own the end-to-end user experience across LBMX’s product portfolio .

Posted 10/14/2026full-timeLondon • CanadaSenior💰 CA$120,000 - CA$140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in product design, particularly in B2B SaaS environments, with a strong focus on user research, design systems, and accessibility standards. Proficient in Figma and AI-assisted design tools, capable of leading design initiatives and collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Product Design ExperienceUser Research PlanningFigma ProficiencyAccessibility Standards KnowledgeB2B SaaS Design Patterns

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User ResearchUsability TestingDesign System DevelopmentWireframingPrototypingAccessibility (WCAG 2.1 AA)AI-Assisted DesignHTMLCSSComponent Frameworks

Soft Skills

Clear CommunicationPersuasive PresentationInfluencing Without Authority

Tools & Technologies

FigmaAI Tools for Design

Industry Keywords

B2B SaaSEnterprise SoftwareUser ExperienceOnboarding DesignData-Heavy Workflows

About the role

Key responsibilities & impact

Own the end-to-end user experience across LBMX’s product portfolio
Plan, run, and synthesize ongoing user research, including usability testing, journey mapping, and benchmarking
Drive empathy for users across Product Management and Engineering
Build and maintain a reusable research repository
Own and maintain LBMX’s design system in Figma, aligned with the coded component library
Create templates, guidance, and AI prompts for non-designers to produce on-standard wireframes and prototypes
Partner with Product Managers on wireframes and prototypes
Design in-product onboarding, first-run flows, empty states, walkthroughs, tooltips, and contextual help
Champion accessibility and obtain WCAG 2.1 AA conformance across products
Partner with Engineering during build and verify shipped work matches the design
Gather post-launch usability feedback and recommend improvements
Maintain a prioritized backlog of experience debt and proactively propose UX solutions
Support platform modernization by defining how legacy experiences should evolve
Use AI-assisted tools for research synthesis, prototyping, design exploration, and documentation
Coach Product Managers and other non-designers in design thinking, usability, and AI-assisted design practices
Perform other duties as assigned

Requirements

What you’ll need

7+ years of product design experience, including at least 3 years at a senior or lead level
Significant experience in B2B SaaS or enterprise software
Portfolio showing end-to-end work on complex, data-heavy workflows, including research and measurable results
Demonstrated experience planning and running user research, particularly usability testing
Strong working knowledge of best-in-class B2B SaaS design patterns and conventions
Experience building or owning a design system and partnering with engineers to keep design and code aligned
Experience designing onboarding, in-product guidance, or self-service help experiences
Experience operating as the sole or most senior designer, setting standards and influencing without formal authority
Expert proficiency in Figma, including components, variables, and prototyping
Working knowledge of accessibility standards (WCAG) and their application
Practical, hands-on use of AI tools in design work, including research synthesis, prototyping, exploration, or content
Clear, persuasive communication and comfort presenting rationale to executives and challenging product decisions with evidence
Basic understanding of front-end development (HTML, CSS, component frameworks) considered an asset
Experience with supply chain, distribution, EDI, rebates, or buying-group products considered an asset
Degree in interaction design, HCI, graphic design, or a related field, or equivalent experience

Benefits

Comp & perks

Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program
Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year
Company matched GRSP contributions
Flexible summer hours and a strong commitment to work-life balance
Education subsidies to support your professional growth
Maternity, Parental, and Compassionate Care Leave top-up program
$500 new hire home office allowance