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Client Relationship Specialist
LeadVenture™. Serve as the primary liaison between Net Driven and dealers in the United States and Canada .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client management and retention, with a strong focus on communication and relationship-building. Proficient in leveraging technology and analytics to drive client success and business growth.
Highest-signal resume keywords
Client Management ExperienceCommunication SkillsSEO KnowledgeSalesforce.com ExperienceTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Experience ManagementWebsite AnalyticsSocial Media KnowledgePerformance Discussion PlanningMulti-tasking
Soft Skills
Fast LearnerAutonomyPrioritization
Tools & Technologies
Salesforce.comCRM Software
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Technology ExperienceAutomotive ExperienceCall Center Success
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Serve as the primary liaison between Net Driven and dealers in the United States and Canada
- Communicate with clients about Net Driven’s products, features, and delivery process
- Plan, schedule, and execute client performance discussions within established time frames
- Manage the client experience and retention of client accounts
- Drive growth of the book of business by identifying opportunities to increase dealers’ product footprint with Net Driven
- Help clients succeed in expected and unexpected ways with autonomy and control over the client relationship
Requirements
What you’ll need- Bachelor’s degree and/or equivalent client management experience
- 2–5 years’ equivalent experience
- Fast learner who thrives on multi-tasking
- Skilled at managing time and priorities based on company goals and objectives
- Knowledge of SEO, social media, and website analytics
- Excellent communication skills
- Experience with Salesforce.com or CRM software preferred
- Technology/Automotive experience preferred
- Call center success in a client-facing position is a plus
- Must be located outside Colorado, Connecticut, California, Maryland, Nevada, New York, Rhode Island, and Washington
Benefits
Comp & perks- Equal employment opportunities and nondiscrimination protections
- Human review of final hiring decisions; AI tools assist parts of the hiring process