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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and configuring AI-enabled solutions, including workflow automation and generative AI tools, while effectively collaborating with cross-functional teams to enhance business processes. Proven ability to train and coach teams on AI adoption and continuously improve solutions based on user feedback.
Highest-signal resume keywords
Generative AI ExperienceWorkflow AutomationMicrosoft Copilot/Copilot StudioCross-Functional CollaborationStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI Agent DevelopmentPrototyping and TestingAPI IntegrationLow-Code/No-Code ToolsCRM Platforms
Soft Skills
Strong CommunicationProblem-SolvingContinuous LearningTraining and Coaching
Tools & Technologies
Power AutomateChatGPT Work/CodexClaude/Claude Code/Cowork
Industry Keywords
SalesforceMicrosoft DynamicsRevenue OperationsConsultingAdvertising
About the role
Key responsibilities & impact- Partner with sellers, service teams, and business leaders to understand workflows, identify friction, and translate business needs into practical AI-enabled solutions
- Build and configure AI agents, copilots, workflow automations, prompt-based tools, and connected experiences using modern AI and automation platforms
- Connect information and capabilities across CRM, email/calendar, collaboration tools, content repositories, and other approved business platforms
- Rapidly prototype, test, and iterate solutions based on user feedback
- Work with IT and technical partners on data, integrations, permissions, security requirements, and production pathways
- Train and coach the Commercial organization through prompt libraries, playbooks, and practical examples
- Stay current on AI capabilities and identify relevant tools and practices
- Measure adoption, productivity, quality, and business impact and continuously improve solutions
Requirements
What you’ll need- 5+ years of professional experience solving business problems, improving workflows, implementing solutions, or working across business and technology teams
- Hands-on experience using generative AI, agents, copilots, workflow automation, or related tools to build practical solutions
- Demonstrated ability to personally prototype, test, refine, and implement a solution
- Strong communication, problem-solving, stakeholder management, and cross-functional collaboration skills
- Evidence of continuous learning and active engagement with the rapidly evolving AI landscape
- Bachelor’s degree in business, technology, information systems, computer science, or a related field preferred
- Experience connecting AI or automation across multiple business platforms or workflows
- Hands-on familiarity with Microsoft Copilot/Copilot Studio, Power Automate, ChatGPT Work/Codex, Claude/Claude Code/Cowork, or similar AI, agent, and automation technologies
- Experience with CRM platforms such as Salesforce, Microsoft Dynamics, or similar systems
- Practical familiarity with APIs, integrations, permissions/authentication, low-code/no-code tools, or MCP-enabled platforms
- Relevant AI coursework, certifications, conferences, communities, or other evidence of substantive self-directed learning
- Experience helping colleagues adopt AI, automation, or new technology through training, shared tools, playbooks, or informal leadership
- Sports, media, advertising, sponsorship, sales, service, revenue operations, or consulting experience
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Life Insurance and Other Insurance Plans
- Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave
- 20 Paid Holidays
- 401(k) + Match
- Short/Long Term Disability