Student Enrollment Advisor

Learning Network

. Build trusted relationships with prospective students and families throughout the enrollment journey .

Posted 11/2/2026full-timeRemote • United StatesEntry Level💰 $18 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service and relationship-building skills while guiding families through the enrollment process. Proficient in managing communications and maintaining detailed records to ensure a seamless enrollment experience.

Highest-signal resume keywords

Customer Service ExperienceSales ExperienceRelationship-Building SkillsProficiency With Google WorkspaceFluency In Spanish

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enrollment ManagementRecord KeepingTime ManagementAttention To DetailAdaptation To New Technologies

Soft Skills

Interpersonal SkillsActive ListeningEmpathySelf-MotivationAccountability

Tools & Technologies

Mac OSGoogle WorkspaceLearning Management SystemsAsanaSalesforce

Certifications & Qualifications

High School Diploma Or Equivalent

Industry Keywords

Enrollment JourneyFamily EngagementProactive OutreachEducational OptionsProfessional Development

About the role

Key responsibilities & impact

Build trusted relationships with prospective students and families throughout the enrollment journey
Guide families through enrollment with clarity, urgency, and care
Monitor family engagement and proactively address questions, concerns, and enrollment barriers
Deliver exceptional service in every interaction
Manage daily communications through phone calls, texts, emails, tickets, and other channels
Conduct proactive outreach and maintain consistent follow-up
Build rapport through active listening and discovery questions
Educate families on school programs, enrollment requirements, educational options, and student supports
Guide families through accurate, complete, and timely enrollment applications
Maintain precise records of conversations, enrollment progress, and next steps
Meet or exceed enrollment, responsiveness, productivity, and quality assurance expectations
Collaborate with peers and leaders to create a seamless enrollment experience
Participate in professional development, meetings, coaching, and training
Represent Learning Network's mission and values in every interaction
Perform other duties as needed
Work a fixed schedule of 10:00 a.m.–7:00 p.m. Mountain Time, plus one weekly weekend shift from 8:00 a.m.–5:00 p.m. Mountain Time, with a weekday off in exchange
Remain immediately responsive during scheduled hours via phone, chat, Zoom, email, and internal systems
Maintain a private, professional, distraction-free remote workspace with reliable high-speed internet

Requirements

What you’ll need

High School Diploma or equivalent (required)
Minimum three (3) years of sales, admissions, enrollment, customer service, or related experience (required)
Ability to pass required background checks (required)
Strong interpersonal skills to communicate clearly, empathetically, and professionally
Ability to build rapport, gain commitment, uncover needs through thoughtful questions, and guide families toward informed decisions
Extreme ownership of outcomes with high self-motivation, discipline, persistence, and accountability
Strong customer service and relationship-building skills
Strong organizational skills, time management, attention to detail, and ability to manage multiple priorities in a fast-paced environment
Independent work capability paired with effective remote team collaboration
Proficiency with Mac OS, Google Workspace, learning management systems, and task tools such as Asana
Quick adaptation to new technologies
Willingness and ability to travel to assigned testing locations for proctoring
Associate's or Bachelor's degree (preferred)
Minimum one (1) year of education-related experience (preferred)
Experience with Salesforce (preferred)
Experience with Asana (preferred)
Fluency in Spanish (preferred)

Benefits

Comp & perks

Medical, dental, and vision employee coverage for as little as $1 each per month
Personal paid time off in addition to major holidays
Short-term disability insurance
Long-term disability insurance
Life insurance
AD&D insurance, 100% paid by the employer
401(k) with dollar-for-dollar employer match on employee contributions up to 6% of employee earnings