Director of IT Advertising Operations

Lee Enterprises

. Lead the IT function supporting Lee Enterprises’ advertising business .

Posted 9/29/2026full-timeRemote • Iowa • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading IT functions for advertising businesses, focusing on operational performance, application support, and vendor management. Proficient in translating business requirements into technology roadmaps and managing complex integrations across various systems.

Highest-signal resume keywords

IT Strategy DevelopmentApplication Support ManagementAgile Practices and JiraVendor Relationship ManagementEnterprise Application Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

APIsData ExchangesAutomationOrder Management SystemsCRM SystemsDigital FulfillmentPayment ProcessingIncident EscalationChange ManagementTechnical Team Leadership

Soft Skills

Performance ManagementStaff DevelopmentProblem ResolutionCommunicationCollaboration

Tools & Technologies

JiraAgile PlanningNaviga AdAdbaseHubSpotGoogle Ad Manager

Certifications & Qualifications

Bachelor’s Degree in Information TechnologyBachelor’s Degree in Computer ScienceBachelor’s Degree in Business

Industry Keywords

AdvertisingMediaProduction SystemsIntegrated SystemsEnterprise Environment

About the role

Key responsibilities & impact

Lead the IT function supporting Lee Enterprises’ advertising business
Own the IT strategy and operational performance of advertising order management, CRM and sales workflows, creative and production systems, digital advertising, payment processing, reporting, and related third-party platforms
Supervise and develop platform support analysts and assigned technical staff; set priorities, allocate work, manage performance, plan coverage and succession, and support staff development
Translate business requirements into technology roadmaps and a prioritized Jira backlog
Oversee application support, incident escalation, problem resolution, upgrades, change management, and operational readiness
Lead technical and operational aspects of platform implementations and migrations, including requirements, testing, cutover, stabilization, and legacy-system transition or retirement
Oversee integrations and data flows across order management, CRM, digital fulfillment, creative and pagination systems, billing, payments, and reporting
Ensure system changes are tested across connected workflows and validated with business users, including production checks and financial reconciliation
Partner with Finance on advertising billing, accounts receivable, payments, reconciliation, and controls
Coordinate with development, architecture, infrastructure, security, and service management teams
Manage advertising technology vendor relationships, escalations, implementation commitments, service performance, technical requirements, and product direction
Maintain operational documentation, access governance, audit support, business continuity, and disaster recovery practices
Use Jira and Agile planning and review cadences to track commitments, blockers, dependencies, delivery progress, system health, risks, and resource needs
Coordinate timely responses to critical issues, including after-hours escalation when necessary

Requirements

What you’ll need

Experience leading enterprise applications and technical teams in a complex, integrated operating environment
Ability to direct work across application support, systems analysis, integrations, production technology, and software development disciplines
Working knowledge of APIs, data exchanges, automation, vendor-hosted platforms, and controls supporting reliable cross-system processes
Experience leading major implementations, migrations, upgrades, and vendor relationships while balancing ongoing support needs
Ability to use Agile practices and Jira to manage a transparent backlog, guide planning and delivery reviews, and communicate progress and technical risks
Advertising, media, order management, CRM, digital fulfillment, payment, or production systems experience preferred
Familiarity with Naviga Ad, Adbase, HubSpot, Google Ad Manager, or related platforms is an advantage
Bachelor’s degree in information technology, computer science, business, or related field preferred; equivalent relevant experience may be considered
Eight or more years of progressive experience in IT, enterprise applications, business systems, or related work
At least three years leading technical teams or major technology programs
Experience supporting integrated systems in a multi-location or enterprise environment preferred