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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in product management, particularly in shipping LLM-backed features and managing product quality through implementation and release. Proficient in building agent prototypes, defining functional requirements, and collaborating with cross-functional teams in a B2B SaaS environment.
Highest-signal resume keywords
Product Management ExperienceLLM-Backed Features ShippingEnterprise B2B SaaS ExpertiseStrong Written CommunicationHands-On Capability with Prototypes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Quality ManagementFunctional Requirements DocumentationAgent PrototypingEvaluation Set BuildingCodebase NavigationData AnalysisCompliance AuditingEscalation Threshold DefinitionOperational Complexity ResolutionModel Limitations Judgment
Soft Skills
Strong CommunicationJudgment
Tools & Technologies
Claude CodeAgentic Coding ToolsMulti-Tenant ArchitectureRole-Based Access ControlSingle Sign-OnData ResidencySecurity ReviewAudit TrailsEnterprise Procurement
Certifications & Qualifications
Engineering DegreeTechnical Degree
Industry Keywords
B2B SaaSLabor ComplianceDemand ForecastingOptimizationDecision SystemsFrontline-Heavy Industries
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Define agent responsibilities, callable tools, escalation requirements, prohibited actions, and manager-facing behavior
- Research customer operations and identify workflows where agents create measurable value
- Define human-in-the-loop autonomy, escalation thresholds, manager overrides, logging, and compliance auditing
- Stay engaged through implementation, review builds, use the product, join bug triage and design reviews, and hold releases when quality is insufficient
- Build and maintain evaluation sets, review failure traces, establish pass criteria, and assess production degradation
- Write and maintain Functional Requirements Documents as ground-truth specifications
- Partner with go-to-market teams on packaging, metering, pricing inputs, and field readiness
- Lead agent deployments with enterprise design partners, including pilots, success criteria, failure reviews, and general-availability decisions
- Write and iterate prompts and system prompts
- Build working agent prototypes with tool definitions, structured outputs, retries, and guardrails
- Use agentic coding tools such as Claude Code for prototyping, data analysis, specification work, and codebase review
- Diagnose agent failures involving tool descriptions, retrieval, context windows, output schemas, or model limitations
- Build and interpret evaluation sets
- Track model releases, agent frameworks, and protocol changes and translate them into roadmap implications
- Work as an individual contributor without current management responsibility
Requirements
What you’ll need- 7+ years in product management (Senior) or 10+ years (Principal)
- At least 2 years shipping LLM-backed features to external, paying users
- Demonstrated hands-on capability with prompts, system prompts, agent prototypes, evaluations, and related technical work
- Substantial enterprise B2B SaaS experience, including multi-tenant architecture, role-based access control, audit trails, single sign-on, data residency, security review, and enterprise procurement
- Record of taking ambiguous, operationally complex domain problems through to shipped products with demonstrated adoption
- Experience owning product quality through implementation and release
- Judgment regarding current model limitations
- Comfort working inside a codebase; ability to read code, run it locally, and open a pull request
- Strong written communication
- Direct workforce management, HCM, ERP, supply chain, or comparable operationally complex enterprise-domain experience preferred
- Familiarity with labor compliance regimes preferred
- Background in demand forecasting, optimization, or decision systems preferred
- Experience building configurable platform or authoring surfaces preferred
- Engineering or technical degree, or prior engineering/data science experience preferred
- Experience with frontline-heavy industries preferred
Benefits
Comp & perks- $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment
- 401k plan
- Discretionary Paid Time Off and Paid Holidays
- Parental Leave
- Equity
- Monthly Wellness Reimbursement
- Monthly Lunch on Legion
- Bonus
- Compensation for time spent on the practical exercise
- Fully remote work arrangement
- Collaborative, fast-paced, and entrepreneurial culture
- Opportunities to grow skills and work closely with experienced executives