Assistant Manager, Certification

LegitScript

. Partner with the Manager, Certification, to meet team goals and optimize operational efficiency and effectiveness .

Posted 9/29/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong people management and coaching abilities, with a focus on developing staff and optimizing operational efficiency. Proficient in project management, data analysis, and maintaining effective communication across teams.

Highest-signal resume keywords

People Management SkillsProcess ImprovementProject ManagementData AnalysisCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process DocumentationPerformance EvaluationAnalytical SkillsProject ManagementTime ManagementProblem-SolvingAttention to DetailTraining DevelopmentStakeholder ManagementCompliance Experience

Soft Skills

Interpersonal SkillsCoachingLeadershipGrowth MindsetSound Judgment

Tools & Technologies

MacOSGoogle WorkspaceMicrosoft Excel

Certifications & Qualifications

4-Year College Degree in Business or Analytics

Industry Keywords

ComplianceOperational EfficiencyPerformance StandardsMarket TrendsTeam Development

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Partner with the Manager, Certification, to meet team goals and optimize operational efficiency and effectiveness
Manage, guide, and coach team members to foster a positive work environment
Develop and maintain process documentation, including SOPs and job aids
Monitor team and business performance, analyze data, and present findings to internal stakeholders
Conduct performance evaluations, address concerns, and recognize achievements
Hire, train, coach, and develop employees in collaboration with the Manager
Approve timecards each pay period
Lead employee one-on-ones and team meetings
Provide coverage for the Manager, Certification, during absences
Stay informed of market trends and share subject matter expertise
Exercise sound judgment when escalating questions to minimize rework
Understand team time allocation and its application to workflows and processes
Model LegitScript’s core values

Requirements

What you’ll need

Experience identifying inefficiencies and collaborating to resolve them through process improvement or targeted training
Strong people management skills and passion for developing staff
Strong interpersonal and communication skills, including leading group discussions and one-on-ones
Ability to coordinate and oversee large-scale or long-term projects, manage stakeholder relationships, and own deliverables
Experience leading directly or indirectly, or guiding a team through change
Proficiency with macOS, Google Workspace, and Microsoft Excel
Continuous improvement mindset
Ability to build and maintain effective working relationships while upholding high performance standards
Ability to manage multiple competing priorities in a fast-paced environment
Professional writing and reviewing others' written work
Clear professional written and verbal communication
Sound judgment and common sense
Excellent time management and independent decision-making
Strong attention to detail
Strong analytical, project management, and problem-solving skills
Growth mindset and openness to feedback and change
Ability to speak, read, comprehend, and write English
Open to candidates with a 4-year college degree in business or analytics, or an equivalent combination of education or experience
Two years of experience in a compliance-related role or industry
Visa sponsorship is not available
International remote work is not supported

Benefits

Comp & perks

Competitive compensation
Flexible work options
Professional development through research, reading, and external learning opportunities