Manager, Policy and Compliance, Certification

LegitScript

. Lead subject matter experts for Certification program offerings and monitor industry trends, regulatory updates, and market changes .

Posted 10/3/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in policy management, compliance standards, and regulatory requirements while effectively leading and developing high-performing teams. Proficient in managing risk and compliance programs, with strong communication and problem-solving skills to navigate dynamic market conditions.

Highest-signal resume keywords

Policy ManagementCompliance StandardsRisk ManagementTeam LeadershipRegulatory Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Policy DevelopmentCompliance MonitoringDocumentation ReviewProfessional WritingOperational Strategy Adaptation

Soft Skills

Interpersonal SkillsCommunication SkillsTime ManagementProblem-Solving SkillsCoaching and Feedback

Tools & Technologies

MacOSGoogle WorkspaceMicrosoft Excel

Industry Keywords

Regulatory UpdatesCertification StandardsCompliance OperationsMarket TrendsContinuous Improvement

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Lead subject matter experts for Certification program offerings and monitor industry trends, regulatory updates, and market changes
Adapt operational strategies and guide the team in responding to regulatory shifts
Report on regulatory shifts and trends, including insights, key takeaways, forecasts, and potential business impacts
Lead cross-functional initiatives to strengthen certification standards, streamline compliance operations, and scale processes
Oversee and update compliance frameworks, including the annual Certification Standards Refresh
Join customer calls to support compliance client-facing work
Support Sales with documentation, scoping decisions, and client questions
Develop policy team members through coaching, feedback, and growth planning
Monitor team capacity and recommend structural or resourcing adjustments
Partner with the Certification Innovation Leader to introduce AI and automation into policy and compliance workflows
Partner with Legal on denials, escalations, suspensions, litigation concerns, and related matters
Support jurisdictional and scope expansions through regulatory discovery, feasibility decisions, documentation, and team upskilling
Manage day-to-day Policy and Compliance team operations, including hiring, coaching, KPIs, and performance standards
Demonstrate LegitScript’s core values

Requirements

What you’ll need

In-depth knowledge of policy management, industry regulations, and compliance standards across relevant verticals
Strong experience managing risk and compliance programs, including policy development, implementation, and monitoring across operations
Extensive subject matter expertise aligned with industry trends, business needs, and regulatory requirements
Experience building, coaching, and managing high-performing teams
Strong interpersonal and communication skills
Ability to work in dynamic and evolving markets with a continuous improvement mindset
Excellent time management and problem-solving skills
Proficient in MacOS, Google Workspace (Sheets, Docs, etc.), and Microsoft Excel
Skilled in professional writing and developing/reviewing compliance documentation
Well-developed ability to speak, read, comprehend, and write English
Open to candidates with a 4-year college degree or a comparable blend of education and experience
2–4 years of experience managing people and/or policy and compliance-related programs

Benefits

Comp & perks

Competitive compensation
Flexible work options
Team genuinely invested in your success