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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing technical integrations and deployments, with a strong focus on collaboration across teams and stakeholders. Proficient in scoping, configuring, and verifying integrations while ensuring quality and efficiency in launch processes.
Highest-signal resume keywords
Technical Integration ManagementAPI UnderstandingCustomer-Facing DeploymentsData Sync ExperiencePMS and DMS Integrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Integration ConfigurationTechnical DiscoveryIntegration PatternsData Sync HandlingTechnical Delivery Planning
Soft Skills
Relationship BuildingProactive Customer EngagementCollaboration Across TeamsAdaptability to New ToolsManaging Ambiguity
Tools & Technologies
ClioActionstepNetDocumentsIManage
Industry Keywords
Customer LaunchesIntegration EngineeringQuality GateTechnical CounterpartInstalled Customer Base
About the role
Key responsibilities & impact- Own the technical workstream within customer launches
- Scope integrations at kickoff
- Coordinate customer IT teams and third parties
- Configure, deploy, and verify integrations before and after go-live
- Implement integrations for existing customers
- Monitor integration usage across the installed customer base
- Act as the technical counterpart to implementation partners
- Set technical delivery plans for partners
- Review partner configurations before go-live
- Serve as the quality gate for partner-delivered work
- Productise deployments with the integration engineering team
- Improve launch processes to make them faster and less manual
- Support commercial teams on prospect and customer calls
- Run technical discovery with customer developers
- Help scope and implement integration requirements
Requirements
What you’ll need- Comfortable building relationships with developer teams and presenting to stakeholders
- Experience handling data syncs and technical integrations
- Understanding of APIs and integration patterns
- Comfortable owning customer-facing technical deployments
- Ability to collaborate across Sales, Customer, Support, EPD, and Partners
- Ability to adapt to new tooling, platforms, and ways of working
- Proactive approach with customers
- Ability to work across a broad technology stack
- Ability to manage ambiguity and complex technical delivery
- Ability to coordinate customer IT teams and third parties
- Experience with PMS and DMS integrations such as Clio, Actionstep, NetDocuments, and iManage
Benefits
Comp & perks- Fully remote work arrangement