Global Account Specialist

Legrand

. Manage global key accounts and build relationships with key personnel .

Posted 9/30/2026full-timeRemote • Nevada • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities with a focus on building relationships, effective communication, and strategic planning. Proficient in Salesforce CRM and skilled in project management, sales forecasting, and customer service excellence.

Highest-signal resume keywords

Account ManagementSalesforce CRMProject ManagementEffective CommunicationBusiness Acumen

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ForecastingCustomer ServiceOrder FulfillmentBusiness PlanningData AnalysisSales Quota AchievementInventory ManagementMicrosoft OfficeInformation Technology SalesInside Sales Experience

Soft Skills

Organizational SkillsTime ManagementCollaborationEffective ListeningProblem Solving

Industry Keywords

Hyperscale AccountsData Center IndustrySales ObjectivesChannel Rules of EngagementCustomer Records Management

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Manage global key accounts and build relationships with key personnel
Ensure internal functions provide high-quality customer service to global hyperscale accounts
Monitor incoming orders and ensure effective fulfillment
Hold regular monthly meetings with internal and external stakeholders
Investigate and resolve account queries and issues by liaising with operations, product management, and leadership
Manage accounts through internal and external communication and adherence to channel rules of engagement
Create account business plans, quarterly business reports, marketing plans, sales objectives, and forecasts
Provide senior management with updates on customer-account status and performance
Forecast sales and collaborate with internal teams to ensure product availability
Maintain customer records and sales transactions in Salesforce CRM
Assist customers with order status, ship dates, inventory availability, quotes, and sales orders
Assist Global Account Managers with high-level decisions supporting direct sales to large customers and resellers
Analyze key accounts and large opportunities, including revenue, product usage, delivery, and product performance
Assess, clarify, and validate customer needs
Communicate inventory and product forecasting needs during sales and operations meetings
Train and mentor Inside Sales Representatives and Sales Support
Achieve or exceed assigned sales quotas and goals
Complete required training and stay current with new features and product launches
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree from a four-year college or university with emphasis in Business or a related field, preferred; or equivalent combination of education and experience
A minimum of 7 years of advanced support sales or inside sales experience in the information technology industry; data center industry experience preferred
Project management skills, including planning, organizing, and coordinating tasks
Computer proficiency with Microsoft Office products (Word, Excel, Outlook, PowerPoint)
Experience with Salesforce.com preferred
Effective oral and written communication skills
Strong organizational, planning, and time management skills
Ability to work independently and handle multiple priorities
Ability to communicate effectively across all levels and functional groups
Effective listening and information-validation skills
Ability to work collaboratively in a team-based environment
Solid business acumen and understanding of various business functions
Must be able to travel up to 4 times a year
Ability to travel once a month for face-to-face meetings

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
High employer 401K match
Paid time off (PTO)
Holiday pay
Short-term and long-term disability benefit plans
Above-benchmark paid maternity and parental leave
Bonus opportunities in accordance with the Company’s incentive plans
Paid time off to volunteer
Employee Resource Group network
Remote work arrangement