Inside Sales Representative

Legrand

. Coordinate with field sales team members to understand customers' needs and potential sales opportunities .

Posted 11/3/2026full-timeConover • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in Account Management, Customer Acquisition, and Inside Sales, with a focus on achieving sales targets and maintaining accurate customer records. Proficient in utilizing Salesforce CRM and MS Office applications to support sales strategies and customer interactions.

Highest-signal resume keywords

Account ManagementCustomer AcquisitionInside SalesSalesforce CRMSales Promotions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ServiceSales Strategy DevelopmentUpsellingCross-SellingReportingPipeline ManagementForecastingProblem ResolutionField Sales CoordinationOutbound Calling

Soft Skills

Relationship DevelopmentCommunicationTeam CollaborationCustomer InteractionIssue Resolution

Tools & Technologies

Salesforce CRMMS OfficeCPQ

Industry Keywords

Sales TargetsCustomer ComplaintsField VisitsPromotionsQuarterly Business Reviews

About the role

Key responsibilities & impact

Coordinate with field sales team members to understand customers' needs and potential sales opportunities
Reach out to customers to promote products and services, discounts, promotions, and account management services
Select product information to support upselling and achieve sales targets
Develop customer connections and may conduct field visits
Develop new prospects and interact with existing customers primarily by phone
Participate in team sales efforts
Maintain accurate and timely reporting
Enter distribution customer orders using established processes and reports
Communicate with field sales representatives, Project Managers, and rep firms regarding quotes, opportunities, and issue resolution
Qualify, probe, up-sell, and cross-sell connectivity products
Complete assignments or projects as assigned by management
Achieve or exceed sales quotas and goals
Perform Quarterly Business Reviews around territories and sales goals
Utilize CPQ for all quotes
Consult with Supervisor on unusual customer issues or customer spiff program design
Achieve daily outbound call quota
Create sales strategy, reporting, and pipeline for assigned accounts
Provide trip reports, call interaction reports, and forecasting data to sales management
Provide coverage for other sales department members as needed
Resolve customer complaints by investigating problems, developing solutions, and recommending resolutions to management

Requirements

What you’ll need

Bachelor's degree preferred, or an equivalent combination of education and experience
0-2 years of customer service or sales experience
Account Management
Customer Acquisition
Inside Sales
Relationship Development
Sales Promotions
Customer Service
Working knowledge of MS Office applications, especially Word, Excel and Outlook
Experience with Salesforce CRM
Ability to maintain accurate customer records and log opportunities received from distribution and/or rep firms

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
High employer 401K match
Paid time off (PTO)
Holiday pay
Short-term and long-term disability benefit plans
Above-benchmark paid maternity and parental leave
Bonus opportunities in accordance with the Company’s incentive plans
Paid time off to volunteer
Employee Resource Group network