Sales Operations Manager

Legrand

. Lead, coach, and develop the Sales Operations Assistant team by establishing expectations, providing feedback, delegating responsibilities, and reinforcing accountability .

Posted 9/22/2026full-timeRemote • Nevada • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Sales Operations and process improvement, with a strong focus on team leadership, project management, and cross-functional collaboration. Proficient in Salesforce and SAP, with a solid foundation in data analysis and operational reporting.

Highest-signal resume keywords

Sales Operations ManagementProcess Improvement ImplementationSalesforce AdministrationProject Management SkillsCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales OperationsProcess ImprovementData AnalysisProject ManagementOrder ManagementCRM ExperienceERP ExperienceMicrosoft Office ProficiencyPerformance ManagementCoaching and Delegation

Soft Skills

Effective CommunicationOrganizational SkillsPlanning SkillsTeam LeadershipProblem-Solving

Tools & Technologies

SalesforceSAPMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPoint

Industry Keywords

SalesInside SalesFinanceOperationsLogisticsSupply ChainCustomer OperationsOperational RisksTeam EffectivenessStakeholder Coordination

Tech Stack

Tools & technologies

ERPSFDC

About the role

Key responsibilities & impact

Lead, coach, and develop the Sales Operations Assistant team by establishing expectations, providing feedback, delegating responsibilities, and reinforcing accountability
Monitor workloads, open tasks, team capacity, and coverage; address imbalances, aging work, operational risks, and staffing gaps
Create and maintain documented processes, standard operating procedures, escalation paths, system requirements, and guidance for common exceptions
Collaborate with Inside Sales, Finance, Operations, Logistics, and other business partners to improve processes and resolve cross-functional issues
Identify, develop, and implement process improvements that increase efficiency, accuracy, communication, and team effectiveness
Partner in managing and improving Salesforce, SAP, and related tools, including system administration, configuration, testing, and user support
Analyze operational and sales data to identify trends, risks, training needs, and improvement opportunities; provide recommendations to leadership
Create, validate, and distribute recurring sales, commission, and operational reports accurately and on schedule
Manage assigned operational projects and initiatives from planning through implementation, coordinating stakeholders, tracking progress, resolving issues, and communicating results
Perform other similar or related duties as required

Requirements

What you’ll need

Bachelor's degree from four-year College or University with emphasis in Business, or related field; or equivalent combination of education and experience
At least five years in sales operations, customer operations, order management, inside sales operations, or a similar function
Two or more years of direct people-management experience, including coaching, delegation, performance management, and employee development
Demonstrated success identifying operational risks and addressing them
Development and implementation of process improvements
Experience leading cross-functional projects involving Sales, Inside Sales, Finance, Operations, Logistics, or Supply Chain
CRM and ERP experience; Salesforce.com and SAP are strongly preferred
Project management skills including organizing, delegation and coordination of tasks
Computer proficiency with Microsoft Office products (Word, Excel, Outlook, PowerPoint)
Effective oral and written communication skills with the ability to provide information across multiple groups in the organization
Strong organizational and planning skills and the ability to work independently

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
High employer 401K match
Paid time off (PTO)
Holiday pay
Short-term and long-term disability benefit plans
Above-benchmark paid maternity and parental leave
Bonus opportunities in accordance with the Company’s incentive plans
Paid time off to volunteer
Employee Resource Group network