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Medical Assistant
Lehigh Valley Health Network. Function as part of the clinical team under the direction of an LPN, RN, or provider .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care, administrative support, and clinical procedures within a healthcare setting, while effectively utilizing EMR systems and adhering to patient-centered care principles.
Highest-signal resume keywords
Medical Assistant DiplomaEMR ProficiencyBasic Life Support CertificationPatient Care SkillsAdministrative Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareClinical ProceduresMedical History CollectionLab Specimen PreparationAppointment SchedulingMedication Refill ProcessingClerical DutiesCustomer ServiceData EntryReferral Management
Soft Skills
AdaptabilityInitiativeCollaborationCommunicationCustomer Service Orientation
Tools & Technologies
EMR SystemsWord Processing SoftwareExcel
Certifications & Qualifications
Basic Life SupportCCMACMACMACMACNCMANRCMARMA
Industry Keywords
Patient-Centered CareHealthcare SettingClinical TeamAdministrative SupportClinical Workflow
About the role
Key responsibilities & impact- Function as part of the clinical team under the direction of an LPN, RN, or provider
- Assist with administrative, clinical, and clerical duties
- Prepare patients and equipment for exams/procedures and maintain exam rooms and clinical areas
- Collect medical histories and process medication refills per protocol
- Collect and prepare lab specimens and requisitions
- Schedule referrals and/or procedures and obtain authorizations
- Identify and communicate actual or potential patient risks to the licensed nurse or provider
- Follow clerical, clinical, and EMR workflows
- Provide front office support, greet and welcome patients, and deliver customer service in person and by phone
- Collect co-payments, schedule appointments, update patient demographics, and obtain referrals and pre-certifications
- Use patient-centered care concepts in delivering care and performing related activities
- Float as needed to other locations
Requirements
What you’ll need- Specialized Diploma as a Medical Assistant
- Ability to accept and adapt to constant change within a healthcare setting
- Ability to take initiative and function independently as well as collaboratively
- Excellent computer skills including EMR, word processing, and Excel
- American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
- Lift and carry 25 lbs.; frequent sitting/standing and keyboard use
- Patient care providers may be required to kneel, bend, squat, and perform CPR
- Preferred: Associate’s Degree from a Medical Assistant Program
- Preferred certifications: CCMA, CMA, CMAC, MAC, NCMA, NRCMA, or RMA in Pennsylvania
Benefits
Comp & perks- Equal opportunity employment policy
- Day shift schedule
- Monday-Friday work schedule