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Medical Assistant
Lehigh Valley Health Network. Function as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care, including medical history collection, lab specimen preparation, and adherence to EMR workflows. Proficient in administrative tasks such as scheduling appointments, managing patient communications, and providing excellent customer service.
Highest-signal resume keywords
Medical Assistant DiplomaEMR ProficiencyBasic Life Support CertificationPatient Care SkillsAdministrative Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical History CollectionLab Specimen PreparationAppointment SchedulingPatient CommunicationClerical DutiesMedication Refill ProtocolsPatient-Centered CareCo-Payment CollectionReferral AuthorizationExcel Proficiency
Soft Skills
AdaptabilityInitiativeCollaborationCustomer ServiceCommunication
Certifications & Qualifications
CCMACMACMACMACNCMANRCMARMABasic Life Support Certification
Industry Keywords
Clinical CareHealthcare SettingPatient RisksFront Office SupportEMR Workflows
About the role
Key responsibilities & impact- Function as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider
- Assist with administrative, clinical, and clerical duties
- Take patients' histories and personal information
- Schedule appointments and respond to patient communications
- Prepare patients and equipment for exams/procedures and maintain exam rooms and clinical areas
- Perform medical history collection and medication refills per protocol
- Collect and prepare lab specimens and lab requisitions
- Schedule and obtain authorizations for referrals and/or procedures
- Identify actual or potential patient risks and communicate them to the licensed nurse or provider
- Adhere to clerical, clinical, and EMR workflows
- Provide front office support, greet and welcome patients, and deliver customer service in person and by phone
- Collect co-payments, update patient demographics, obtain referrals and pre-certifications
- Use patient-centered care concepts in delivering care and performing related activities
Requirements
What you’ll need- Specialized Diploma as a Medical Assistant
- Ability to accept and adapt to constant change within a healthcare setting
- Ability to take initiative and function independently as well as collaboratively
- Excellent computer skills including EMR, word processing, and Excel
- American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
- Lift and carry 25 lbs.; frequent sitting/standing; frequent keyboard use
- Patient care providers may be required to perform kneeling, bending, squatting and CPR
- Preferred: Associate’s Degree from a Medical Assistant Program
- Preferred certifications: CCMA, CMA, CMAC, MAC, NCMA, NRCMA, or RMA
Benefits
Comp & perks- Day Shift
- M-F 0645-1615 with NO Nights NO Weekends NO Holidays Required