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Medical Assistant
Lehigh Valley Health Network. Function as part of the clinical team under the direction of an LPN, RN, or provider .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care, including preparation for examinations, collection of medical histories, and adherence to EMR workflows. Proficient in customer service and capable of managing administrative tasks within a clinical setting.
Highest-signal resume keywords
Medical Assistant DiplomaBasic Life Support CertificationEMR ProficiencyPatient-Centered CareLaboratory Specimen Collection
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient PreparationMedical History CollectionLaboratory Specimen PreparationMedication Refill ProcessingAppointment SchedulingCo-Payment CollectionReferral ManagementClinical Area MaintenanceEMR Workflow AdherenceCPR
Soft Skills
AdaptabilityInitiativeCollaborationCustomer ServiceCommunication
Tools & Technologies
EMR SystemsWord Processing SoftwareExcel
Certifications & Qualifications
CCMA (NHA)CMA (AAMA)CMAC (AMCA)MAC (AMCA)NCMA (NCTT)NRCMA (NAHP)RMA (AMT)Basic Life Support Certification
Industry Keywords
Patient CareHealthcare SettingClinical TeamExaminations and ProceduresPatient RisksAuthorization ProcessesPatient DemographicsCo-PaymentsReferralsPre-Certifications
About the role
Key responsibilities & impact- Function as part of the clinical team under the direction of an LPN, RN, or provider
- Prepare patients and equipment for examinations and procedures
- Maintain examination rooms and clinical areas
- Collect medical histories and process medication refills per protocol
- Collect and accurately prepare laboratory specimens and requisitions
- Schedule referrals and procedures and obtain required authorizations
- Identify actual or potential patient risks and communicate them to the licensed nurse or provider
- Follow clerical, clinical, and EMR workflows
- Greet and welcome patients and provide customer service in person and by phone
- Collect co-payments, schedule appointments, update patient demographics, and obtain referrals and pre-certifications
- Deliver care using patient-centered care concepts
Requirements
What you’ll need- Specialized Diploma as a Medical Assistant
- Ability to accept and adapt to constant change within a healthcare setting
- Ability to take initiative and function independently as well as collaboratively
- Excellent computer skills including EMR, word processing, and Excel
- American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
- Lift and carry 25 lbs.; frequent sitting/standing; frequent keyboard use
- Patient care providers may be required to kneel, bend, squat, and perform CPR
- Preferred: Associate’s Degree from a Medical Assistant Program
- Preferred certifications: CCMA (NHA), CMA (AAMA), CMAC (AMCA), MAC (AMCA), NCMA (NCTT), NRCMA (NAHP), or RMA (AMT), State of Pennsylvania
Benefits
Comp & perks- Equal opportunity employment
- Day shift schedule
- M-F 7:30-5 variable 8 hr shifts