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Lehigh Valley Health Network

Medical Assistant

Lehigh Valley Health Network

. Function as part of the clinical team under the direction of an LPN, RN, or provider .

Posted 11/2/2026full-timeEast Stroudsburg • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care, administrative support, and adherence to clinical workflows, with proficiency in EMR systems and strong customer service skills. Holds relevant certifications and a specialized diploma in Medical Assisting, ensuring compliance with healthcare protocols.

Highest-signal resume keywords
Medical Assistant DiplomaEMR ProficiencyBasic Life Support CertificationPatient-Centered CareAdministrative Support Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient CareMedical History CollectionLab Specimen PreparationAppointment SchedulingMedication Refill ProcessingClerical DutiesClinical Workflow AdherenceCustomer ServiceData EntryCo-Payment Collection
Soft Skills
AdaptabilityInitiativeCollaborationCommunicationProblem-Solving
Tools & Technologies
EMR SystemsWord Processing SoftwareExcel
Certifications & Qualifications
CCMACMACMACMACNCMANRCMARMABasic Life Support Certification
Industry Keywords
HealthcarePatient CareClinical TeamAdministrative SupportMedical Assisting

About the role

Key responsibilities & impact
  • Function as part of the clinical team under the direction of an LPN, RN, or provider
  • Assist with administrative, clinical, and clerical duties
  • Prepare patients and equipment for examinations and procedures
  • Maintain exam rooms and clinical areas
  • Collect medical histories and process medication refills per protocol
  • Collect and prepare lab specimens and lab requisitions
  • Schedule appointments and obtain authorizations for referrals and procedures
  • Identify and communicate actual or potential patient risks to the licensed nurse or provider
  • Adhere to clerical, clinical, and EMR workflows
  • Greet and welcome patients and provide customer service in person and by phone
  • Collect co-payments, update patient demographics, and obtain referrals and pre-certifications
  • Deliver care using patient-centered care concepts

Requirements

What you’ll need
  • Specialized Diploma as a Medical Assistant
  • Ability to accept and adapt to constant change within a healthcare setting
  • Ability to take initiative and function independently as well as collaboratively
  • Excellent computer skills including EMR, word processing, and Excel
  • American Heart Association Basic Life Support – State of Pennsylvania within 30 Days
  • Ability to lift and carry 25 lbs.
  • Frequent sitting/standing and keyboard use
  • Patient care providers may be required to kneel, bend, squat, and perform CPR
  • Preferred: Associate’s Degree from a Medical Assistant Program
  • Preferred certifications include CCMA, CMA, CMAC, MAC, NCMA, NRCMA, or RMA

Benefits

Comp & perks
  • Equal opportunity employment policy
  • Educational programs and/or social activities
  • Day shift, Monday–Friday schedule (0800–1630)