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Medical Assistant – Advanced
Lehigh Valley Health Network. Provide clinical support and training to standardize procedures and support day-to-day staff coverage .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical support, patient care, and administrative duties while effectively training and mentoring staff. Proficient in managing medical records and utilizing Microsoft Office tools to enhance clinic operations.
Highest-signal resume keywords
Specialized Diploma Medical Assistant2 Years Medical Assistant ExperienceCCMA (NHA) CertificationPatient Care SupportMedical Records Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareMedical History CollectionVital-Sign ChecksInjections AssistanceChart AuditsReport BuildingPolicy DevelopmentClerical DutiesCost-Effective CareQuality Monitoring
Soft Skills
Decision-MakingOrganizational SkillsRelationship BuildingMentoringProblem Solving
Tools & Technologies
Windows Operating SystemMicrosoft ExcelMicrosoft OutlookMicrosoft Word
Certifications & Qualifications
CCMA (NHA)CMA (AAMA)CMAC (AMCA)MAC (AMCA)NCMA (NCTT)NRCMA (NAHP)RMA (AMT)
Industry Keywords
Clinical SupportPatient CareMedical AssistantHealthcare AdministrationClinic PoliciesStaff TrainingPatient DocumentationHealthcare CompliancePatient SchedulingMedical Procedures
About the role
Key responsibilities & impact- Provide clinical support and training to standardize procedures and support day-to-day staff coverage
- Serve as a resource for clinical team members
- Provide cost-effective patient care under the direction of an LPN, RN, or provider
- Perform front-desk clerical and administrative duties
- Assist with developing, implementing, evaluating, and enforcing clinic policies and objectives
- Assist management with investigating and resolving complaints and problems
- Prepare patients and equipment for exams and procedures
- Collect medical histories and process medication refills according to protocol
- Assist with injections and vital-sign checks
- Handle inbound and outbound patient calls
- Cover multiple positions and departments
- Mentor and train new and existing staff on clinical processes and procedures
- Support training, scheduling, mentoring, and completion of staff activities
- Provide direct clinical support to providers
- Process day-end closing and maintain medical records and office documentation
- Use evaluations, workflows, and quality monitoring; perform chart audits
- Attend to patients’ health needs and gather demographic and billing information
Requirements
What you’ll need- Specialized Diploma Medical Assistant
- 2 years Medical Assistant experience
- Able to manage and organize medical records
- Ability to build comprehensive reports and effectively convey information to others
- Skill in planning, organizing, and decision-making
- Skill in developing and maintaining effective relationships with medical and administrative staff, patients, and the public
- Knowledge of Windows operating system and Microsoft Excel, Outlook, and Word
- One of the following certifications upon hire in Pennsylvania: CCMA (NHA), CMA (AAMA), CMAC (AMCA), MAC (AMCA), NCMA (NCTT), NRCMA (NAHP), or RMA (AMT)
- Ability to lift and carry 25 lbs.
- Frequent sitting/standing and keyboard use
- Patient care providers may be required to kneel, bend, squat, and perform CPR
Benefits
Comp & perks- Equal opportunity employment
- Day shift schedule: Mon-Friday 6:45 AM - 5 PM, variable 8-hour shifts
- No evenings
- No weekends