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Medical Assistant
Lehigh Valley Health Network. Function as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient care, including medical history collection, lab specimen preparation, and adherence to EMR workflows. Proficient in administrative tasks such as scheduling, patient communication, and clerical support within a healthcare environment.
Highest-signal resume keywords
Medical Assistant DiplomaEMR ProficiencyBasic Life Support CertificationPatient Care SkillsClerical Support Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical History CollectionLab Specimen PreparationPatient SchedulingMedication Refill ProtocolsClerical DutiesPatient CommunicationCustomer ServiceData EntryReferral AuthorizationExam Room Maintenance
Soft Skills
AdaptabilityInitiativeCollaborationCommunicationCustomer Service Orientation
Tools & Technologies
Electronic Medical Records (EMR)Word Processing SoftwareExcel
Certifications & Qualifications
Basic Life Support CertificationCCMACMACMACMACNCMANRCMARMA
Industry Keywords
Patient-Centered CareClinical CareHealthcare SettingAdministrative DutiesClinical Duties
About the role
Key responsibilities & impact- Function as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider
- Assist with administrative, clinical, and clerical duties, including taking patient history and personal information, scheduling appointments, responding to patient communications, and rooming patients
- Prepare patients and equipment for exams/procedures and maintain exam rooms and clinical areas
- Perform medical history collection and medication refills per protocol
- Collect and prepare lab specimens and lab requisitions accurately
- Schedule and obtain authorizations for referrals and/or procedures
- Identify actual or potential patient risks and communicate them to the licensed nurse or provider
- Adhere to clerical, clinical, and EMR workflows
- Perform clerical and front office support duties, including greeting and welcoming patients and providing customer service in person and over the phone
- Collect co-payments, schedule appointments, update missing patient demographics, and obtain referrals and pre-certifications
- Use patient-centered care concepts in delivering care and performing related activities
Requirements
What you’ll need- Specialized Diploma as a Medical Assistant
- Ability to accept and adapt to constant change within a healthcare setting
- Ability to take initiative and function independently as well as collaboratively
- Excellent computer skills including EMR, word processing, and Excel
- American Heart Association Basic Life Support - State of Pennsylvania within 30 Days
- Lift and carry 25 lbs.; frequent sitting/standing and keyboard use
- Patient care providers may be required to kneel, bend, squat, and perform CPR
- Preferred: Associate’s Degree from a Medical Assistant Program
- Preferred: CCMA, CMA, CMAC, MAC, NCMA, NRCMA, or RMA certification
Benefits
Comp & perks- Equal opportunity employment
- Day shift schedule
- Monday-Friday work schedule, 8:00a-4:30p, variable