Registered Nurse – Patient Navigator

Lehigh Valley Health Network

. Serve as a primary point of contact for patients, family members, and referring physicians to access care .

Posted 10/8/2026full-timeAllentown • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care coordination, quality improvement, and patient education, with a strong focus on continuity of care and effective communication with patients and healthcare teams. Proficient in utilizing community resources and implementing clinical pathways to enhance patient outcomes.

Highest-signal resume keywords

Licensed Registered Nurse (RN)Patient Education TechniquesQuality ImprovementClinical Pathways DevelopmentObesity Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care CoordinationMedical AssessmentPsycho-Social AssessmentData CompilationQuality Metrics DevelopmentProcess ImprovementConfidentiality MaintenanceCommunity Resource NavigationPatient Policy ImplementationMicrosoft Office Proficiency

Soft Skills

CommunicationCollaborationProblem-SolvingEmpathyOrganizational Skills

Certifications & Qualifications

Specialized Diploma NursingPennsylvania State RN License

Industry Keywords

Continuity of CareQuality AssessmentUtilization ReviewRisk ManagementInfection ControlPatient Care ProtocolsReferral OutcomesEducational EffortsTreatment NavigationPatient Policies

About the role

Key responsibilities & impact

Serve as a primary point of contact for patients, family members, and referring physicians to access care
Decrease fragmentation of care and coordinate services
Serve as a clinical liaison for new and existing patients
Assist with administrative functions and development and implementation of patient care protocols, clinical pathways, and patient policies and procedures
Coordinate treatment efforts and promote quality improvement and educational efforts
Help patients and family members navigate medical care and find solutions to treatment-related problems
Assess and monitor continuity of care and expedite and coordinate service delivery
Collaborate with the medical team for follow-up and monitor patient progress
Participate in development, implementation, and review of quality metrics
Develop and implement patient education materials
Identify indicators to monitor and track patients, referral outcomes, and campaigns
Compile data, track outcomes, and recommend process improvements
Identify and report quality issues; engage in quality assessment, utilization review, risk management, and infection control
Provide referrals and follow-up support for uninsured or underinsured patients

Requirements

What you’ll need

Specialized Diploma Nursing
2 years experience working as an RN
Ability to maintain confidentiality of records and information
Knowledge of patient education techniques and principles
Knowledge of community resources and how to access them effectively and efficiently
Skills and knowledge in obesity management theories, practices, and techniques
Proficient in Microsoft Office applications
Skilled in both medical and psycho-social assessment
RN – Licensed Registered Nurse, Pennsylvania state license, upon hire
Lift and carry 25 lbs.; frequent sitting/standing and keyboard use; patient care providers may need to kneel, bend, squat, and perform CPR
Bachelor's Degree in Nursing preferred

Benefits

Comp & perks

Equal opportunity employment policy
Educational programs and social activities
Day shift, Monday–Friday work schedule