Registration Specialist

Lehigh Valley Health Network

. Coordinate all aspects of patient registration, insurance verification, and patient scheduling .

Posted 11/6/2026part-timeMacungie • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient registration, insurance verification, and scheduling while ensuring compliance and accuracy. Proficient in engaging with diverse patient populations and providing a positive experience throughout the registration process.

Highest-signal resume keywords

Patient RegistrationInsurance VerificationMedical TerminologyCustomer Service ExperienceBilingual - Spanish/English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient SchedulingFinancial ClearanceData EntryInsurance Card ScanningOrder VerificationPatient Financial Liability EstimationDocumentation ManagementCompliance MaintenanceTyping ProficiencyHealthcare Environment Experience

Soft Skills

Interpersonal CommunicationProblem-SolvingAttention to DetailEmpathyTeam Coordination

Certifications & Qualifications

High School Diploma/GEDAssociate’s Degree in Healthcare (Preferred)

Industry Keywords

HealthcarePatient AccountsEmergency ServicesFinancial CounselingDiverse Customer Base

About the role

Key responsibilities & impact

Coordinate all aspects of patient registration, insurance verification, and patient scheduling
Conduct patient interviews by phone and in person to gather demographic, insurance, and clinical information
Establish patient accounts and ensure accurate scheduling and optimal financial clearance
Engage patients throughout registration to create a welcoming and positive experience
Verify referring providers’ orders are complete and match scheduled appointments
Obtain new orders when existing orders are incomplete or inaccurate
Scan insurance cards, scripts, patient identification, and pertinent documentation
Secure service-specific consents and signatures for timely reimbursement
Determine and collect patient financial liability and create estimates when applicable
Refer patients to financial resources and financial counseling
Review daily schedules, identify potential scheduling conflicts, and coordinate resolutions with colleagues and providers
Maintain registration accuracy and compliance

Requirements

What you’ll need

High School Diploma/GED
1 year customer service experience or 1 year in a healthcare environment such as a hospital and/or physician office
Computer and typing proficiency
Ability to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness
Must successfully pass the required training in two attempts or less
Associate’s Degree in Health care or related field (preferred)
2 years registration/insurance verification in a health care setting (preferred)
Knowledge of medical terminology (preferred)
Bi-lingual - Spanish/English (preferred)
Ability to lift and carry 7 lbs.
Continuous sitting >67%, frequent keyboard use/repetitive motion, and frequent fine motor activity/wrist position deviation

Benefits

Comp & perks

Equal opportunity employment and nondiscrimination policy
Benefits, educational programs, and social activities referenced as personnel programs
Work schedule as needed
Night shift