Registration Specialist

Lehigh Valley Health Network

. Coordinate all aspects of patient registration, insurance verification, and patient scheduling .

Posted 10/22/2026full-timeBethlehem • Pennsylvania • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration, insurance verification, and scheduling while ensuring compliance and accuracy. Proficient in providing exceptional customer service and maintaining a positive patient experience in a healthcare setting.

Highest-signal resume keywords

Patient RegistrationInsurance VerificationCustomer Service ExperienceMedical Terminology KnowledgeBilingual Spanish/English

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient SchedulingInsurance Card ScanningTyping ProficiencyFinancial Liability DeterminationRegulatory Compliance

Soft Skills

Interpersonal CommunicationProblem-SolvingAttention to Detail

Certifications & Qualifications

High School Diploma/GEDAssociate’s Degree (Preferred)

Industry Keywords

Healthcare EnvironmentPatient ExperienceDemographic InformationEmergency ServicesFinancial Resources

About the role

Key responsibilities & impact

Coordinate all aspects of patient registration, insurance verification, and patient scheduling
Conduct patient interviews by phone and in person to gather demographic, insurance, and clinical information
Establish patient accounts and ensure appropriate scheduling and optimal financial clearance
Provide a welcoming and positive patient experience throughout registration
Verify referring providers’ orders are complete and match scheduled appointments
Obtain new orders when existing orders are incomplete or inaccurate
Scan insurance cards, scripts, patient identification, pertinent documentation, and regulatory forms
Secure signatures and service-specific consents for timely reimbursement
Determine and collect patient financial liability and create estimates when applicable
Refer patients to financial resources and counseling assistance
Review daily schedules, identify scheduling conflicts, and coordinate resolutions with colleagues and providers
Maintain registration accuracy and compliance

Requirements

What you’ll need

High School Diploma/GED
1 year customer service experience or 1 year in a healthcare environment such as a hospital and/or physician office
Computer and typing proficiency
Ability to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness
Must successfully pass the required training in two attempts or less
Preferred: Associate’s Degree in health care or related field
Preferred: 2 years registration/insurance verification in a health care setting
Knowledge of medical terminology preferred
Bi-lingual Spanish/English preferred
Ability to lift and carry 7 lbs.
Continuous sitting greater than 67%
Frequent keyboard use/repetitive motion
Frequent fine motor activity/wrist position deviation

Benefits

Comp & perks

Equal opportunity employment policy
Educational programs and/or social activities
Day shift
Monday through Friday schedule with variable hours