Scheduling Coordinator, Physician Practice

Lehigh Valley Health Network

. Work closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers .

Posted 10/2/2026full-timeAllentown • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and scheduling capabilities in a healthcare environment, with proficiency in medical terminology and electronic health records management. Effectively communicates with patients, clinicians, and administrative staff to ensure seamless operations and patient care.

Highest-signal resume keywords

Healthcare ExperienceMedical Terminology KnowledgeScheduling Software ProficiencyAdministrative Support SkillsInitiative and Multitasking Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electronic Health Record ManagementPatient Chart UpdatingScheduling CoordinationWord Processing ProficiencyBasic Procedure Knowledge

Soft Skills

Effective CommunicationInitiativeTime ManagementProblem-SolvingTeam Collaboration

Tools & Technologies

Physician Practice Scheduling Software

Certifications & Qualifications

High School Diploma/GEDAssociate’s Degree (Preferred)

Industry Keywords

Patient CareHealthcare SettingInsurance InformationPatient NavigationClinical Support

About the role

Key responsibilities & impact

Work closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers
Provide administrative and scheduling support throughout the practices
Obtain all necessary information required to maintain provider schedules
Coordinate provider availability for office hours, inpatient and outpatient services, scheduled meetings and conferences, and vacation or time off
Monitor and update schedules throughout the day and distribute changes to affected parties
Anticipate patients’ expectations and educational needs
Understand basic requirements for procedures to answer basic patient inquiries or direct inquiries appropriately
Monitor use of scheduled time and identify schedule conflicts
Update patient charts and electronic health record information with pertinent patient and insurance information
Attend and participate in contract, committee, and all-staff meetings

Requirements

What you’ll need

High School Diploma/GED
2 years experience in a healthcare setting
Demonstrate initiative
Ability to handle multiple tasks efficiently and timely
Computer skills and word processing proficiency
Knowledge and working use of medical terminology
Preferred: Associate’s Degree
Preferred: 4 years experience in a healthcare setting
Preferred: Knowledge of physician practice scheduling software
Ability to lift and carry 25 lbs.
Frequent sitting/standing
Frequent keyboard use
Patient care providers may be required to kneel, bend, squat, and perform CPR

Benefits

Comp & perks

Equal opportunity employment policy
Day shift
Monday–Friday work schedule
Variable hours