Deposit Ops Associate

LendingClub

. Process mobile deposits, check exceptions, and ATM settlement and exception postings .

Posted 9/15/2026full-timeLehi • Massachusetts • United StatesJuniorMid-Level💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing mobile deposits, account transactions, and regulatory compliance while maintaining high standards of accuracy and customer service. Proficient in using AI-assisted tools and Microsoft Office to enhance operational efficiency.

Highest-signal resume keywords

Bank Operations ExperienceCustomer Service OwnershipRegulatory Compliance KnowledgeAttention to DetailMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mobile Deposit ProcessingAccount ReconciliationTransaction ProcessingGarnishment ProcessingAudit SupportDeposit Product KnowledgeGL Account BalancingException HandlingWithholding Tax ReportingCritical Thinking

Soft Skills

Clear CommunicationAdaptabilityReliabilityProblem SolvingAttention to Detail

Tools & Technologies

Microsoft OfficeCRM SoftwareMiser PlatformAI-Assisted Tools

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

BankingRetail Customer ServiceOperationsBack-Office ExperienceCall Center Environment

About the role

Key responsibilities & impact

Process mobile deposits, check exceptions, and ATM settlement and exception postings
Complete online account transactions, account openings, and service requests for personal and commercial customers
Process levies, garnishments, and withholding tax payments and reporting
Reconcile and balance deposit and ATM-related GL accounts
Support audit and regulatory reviews with clean, accurate records
Apply knowledge of deposit products, procedures, and regulatory requirements to customer transactions
Use AI-assisted resources and other tools to complete routine tasks efficiently
Meet monthly quality and service standards
Support additional projects and priorities as needed

Requirements

What you’ll need

2+ years of experience in operations, retail customer service, banking, or a call center environment
High school diploma or GED or equivalent combination of education and work experience
Bank operations or back-office experience is a plus
Ownership of customer concerns and first-point-of-contact issue resolution
Ability to adapt quickly, think critically under pressure, and maintain attention to detail in a fast-paced back-office environment
Comfortable with Microsoft Office, CRM, and Miser platforms
Ability to learn new systems quickly
Interest in using AI and smart tools to improve speed and error detection
Timely and reliable, with clear written and verbal communication
In-person attendance essential; remote placement will not be considered
Primarily available for MT or ET time zones

Benefits

Comp & perks

Medical, dental and vision plans for employees and their families
401(k) match
Health and wellness programs
Flexible time off policies for salaried employees
Up to 16 weeks paid parental leave
Relocation offered, based on actual job level
Monthly/quarterly/as needed travel to Happen Bank offices and/or other locations, as needed