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Senior Privacy & Consent Compliance Manager
LendingClub. Lead the design, implementation, and ongoing oversight of the Bank's privacy compliance program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in privacy compliance, regulatory oversight, and risk management within the banking or financial services sector. Proficient in developing privacy policies, conducting risk assessments, and managing customer communication compliance across various channels.
Highest-signal resume keywords
Privacy Compliance ManagementRegulatory Knowledge of GLBA and TCPAExperience with Privacy Risk AssessmentsStrong Communication SkillsHands-On Experience Using AI Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Privacy Policy DevelopmentCompliance MonitoringRisk AssessmentConsent ManagementData Inventory ManagementVendor Privacy OversightRegulatory Examination SupportCustomer Communication ComplianceAnalytical Problem-SolvingAttention to Detail
Soft Skills
Strong CommunicationInfluencing SkillsStrategic PrioritizationCollaboration Across TeamsHigh Standards of Integrity
Tools & Technologies
Consent Management PlatformsMarketing TechnologyCustomer Data EnvironmentsAI Tools
Certifications & Qualifications
CIPP/USCIPMCIPTAIGPCRCM
Industry Keywords
BankingFinancial ServicesComplianceRisk ManagementAuditCAN-SPAMTCPARegulation PState Privacy LawsPrivacy Governance
About the role
Key responsibilities & impact- Lead the design, implementation, and ongoing oversight of the Bank's privacy compliance program
- Monitor regulatory developments and assess their impact on products, processes, and data practices
- Own compliance requirements for customer communications under CAN-SPAM, TCPA, and related rules across email, text, phone, direct mail, and digital channels
- Establish and maintain customer communication preference standards, including consent and opt-out management
- Develop and maintain privacy policies, procedures, standards, customer-facing disclosures, and privacy notices
- Provide privacy and communication compliance guidance for products, marketing campaigns, vendors, data sharing arrangements, and technology initiatives
- Conduct annual privacy risk assessments and ongoing compliance monitoring
- Support regulatory examinations, internal and external audits, and regulator inquiries
- Partner with Third-Party Risk Management to assess and oversee vendors handling customer data or communications
- Oversee privacy-related complaints, inquiries, and incidents with Legal, Information Security, and Customer Care
- Use AI to improve privacy and communication compliance activities while maintaining governance, validation, human oversight, and accountability
- Deliver privacy training and awareness programs
- Develop reporting, metrics, and key risk indicators for leadership
- Travel to Happen Bank offices and/or other locations as needed
Requirements
What you’ll need- 6+ years of experience in banking or financial services, primarily within compliance, risk management, or audit
- Bachelor's degree or higher, or equivalent combination of education and experience
- 3+ years of direct experience in privacy compliance
- Deep understanding of GLBA, Regulation P, applicable state privacy laws, CAN-SPAM, and TCPA
- Strong communication and influencing skills
- Strong analytical and problem-solving skills
- Ability to balance strategic priorities with detailed execution while managing competing demands in a regulated environment
- Experience collaborating across Legal, Marketing, Technology, Operations, and business teams
- High standards of integrity, ethics, accountability, and attention to detail
- Hands-on experience using AI tools, with sound judgment around accuracy, data sensitivity, regulatory requirements, human validation, and oversight
- Local hours (PT, ET)
- Professional privacy certification such as CIPP/US, CIPM, CIPT, or AIGP is nice to have
- CRCM certification is nice to have
- Experience supporting regulatory examinations and compliance audits is nice to have
- Experience with consent and preference management platforms, marketing technology, and customer data environments is nice to have
- Experience with privacy risk assessments, data inventories, and vendor privacy oversight is nice to have
Benefits
Comp & perks- Long-term awards (equity)
- Annual bonus based on company and employee performance and eligible earnings
- Medical, dental, and vision plans for employees and their families
- 401(k) match
- Health and wellness programs
- Flexible time off policies for salaried employees
- Up to 16 weeks paid parental leave
- Relocation assistance based on actual job level