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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a solid foundation in networking, systems administration, and IT support, with a focus on user equipment management and IT security best practices. Proficient in managing user accounts and contributing to IT process improvements while providing excellent customer service.
Highest-signal resume keywords
Networking (TCP/IP, DHCP, DNS, VLANs)Windows Systems AdministrationLinux Systems AdministrationActive Directory AdministrationIT Security Best Practices
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
NetworkingWindows AdministrationLinux AdministrationActive DirectoryIT SupportUser Equipment ConfigurationEndpoint Security MonitoringTroubleshootingInventory ManagementDocumentation
Soft Skills
Interpersonal SkillsCustomer ServiceProblem-SolvingTeam CollaborationCuriosity
Tools & Technologies
Google WorkspaceWi-FiVLANsSwitchesSecurity Tools
Industry Keywords
IT SupportOnboardingOffboardingIT Asset ManagementIT Environment Maintenance
Tech Stack
Tools & technologiesDNSLinuxMacOSTCP/IP
About the role
Key responsibilities & impact- Provide on-site and remote IT support to employees
- Diagnose and resolve incidents related to workstations, tools, and access
- Prepare for and support employee onboarding and offboarding
- Escalate complex issues to the IT Manager when necessary
- Prepare, configure, and maintain user equipment
- Help monitor the IT asset fleet and manage inventory
- Work with Windows, macOS, and Linux environments
- Participate in equipment refreshes and deployments
- Assist with the administration of Google Workspace and Active Directory
- Contribute to the management of user accounts, groups, and permissions
- Help maintain and troubleshoot the network, including Wi-Fi, VLANs, switches, and connectivity
- Contribute to keeping the IT environment operational
- Help deploy updates and security tools
- Participate in endpoint security monitoring
- Contribute to documenting procedures and the IT environment
- Participate in improving and automating IT processes
- Support the IT Manager on various projects to enhance the environment
Requirements
What you’ll need- Solid foundation in networking (TCP/IP, DHCP, DNS, VLANs)
- Initial knowledge of Windows and/or Linux systems administration
- Initial exposure to Active Directory is a plus
- Awareness of IT security best practices
- Fluent French (C1+)
- Professional English (B2 minimum)
- Curious, thorough, and eager to learn
- Strong interpersonal and customer service skills
- Good problem-solving abilities
- Team-oriented with the ability to collaborate
- Initial experience in support or systems and network administration is a plus, but not required
- Apprenticeship program
Benefits
Comp & perks- 5 weeks of paid vacation
- Flexible working hours
- 2 days of remote work per week
- Remote work allowance
- Meal vouchers (Edenred): €8/day, 50% covered by Lengow
- Sustainable mobility allowance of up to €200/year
- 50% reimbursement of public transportation costs
- Choose your work environment: macOS, Windows, or Linux
- Malakoff Humanis supplementary health and disability insurance
- Fresh fruit delivered to the office every week
- Regular company events