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Leonardo

Graduate Systems Engineer, Customer Support

Leonardo

. Support solution design by understanding customer needs and developing support solutions and services .

Posted 10/18/2026full-timeLuton • United KingdomEntry Level💰 £34,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong Systems Engineering skills across design, development, integration, and verification, with a focus on delivering high-quality technical work within cost and schedule constraints. Proficient in data analysis, modelling, and visualisation to support engineering decisions and improve customer services.

Highest-signal resume keywords
Systems EngineeringData AnalysisTechnical CommunicationProblem SolvingCollaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
EngineeringData VisualisationModellingRequirements AnalysisConceptual DesignTestingRepairIntegrationVerificationTechnology Exploration
Soft Skills
Self-MotivationProactive LearningCuriosityOrganisational SkillsClear Communication
Tools & Technologies
Electronic-Based SystemsTest EquipmentEngineering ToolsDashboards
Certifications & Qualifications
Bachelor's DegreeIntegrated Master's DegreeMScPhD
Industry Keywords
Customer NeedsOperational ContextEngineering ProcessesNational Security VettingSTEM

About the role

Key responsibilities & impact
  • Support solution design by understanding customer needs and developing support solutions and services
  • Contribute to requirements, modelling, analysis and conceptual design for complex equipment support, including Typhoon and GCAP-related work
  • Test, investigate and repair in-service equipment across helicopters and fast jets
  • Work with electronic-based systems and associated test equipment
  • Improve engineering and delivery of support solutions through technology exploration, data analysis, data visualisation and engineering tools
  • Investigate new approaches to improve customer services
  • Investigate problems, generate ideas and contribute proactively within the team
  • Develop Systems Engineering skills across design, development, integration and verification
  • Apply academic knowledge to engineering challenges across the engineering lifecycle
  • Deliver high-quality technical work within cost and schedule constraints
  • Collaborate with multidisciplinary engineers and specialists
  • Work with customers and stakeholders to understand needs, operational context and problems
  • Capture, analyse and manage customer and stakeholder requirements
  • Use data analysis, modelling, visualisation and dashboards to support engineering decisions
  • Complete work in accordance with engineering processes, procedures and standards
  • Identify opportunities to improve engineering processes, methods and tools
  • Travel within the UK and potentially overseas to work with customers and understand their operational environment

Requirements

What you’ll need
  • Minimum 2:2 Bachelor's or Integrated Master's degree, or a higher degree such as an MSc or PhD, in a relevant discipline
  • Relevant discipline may include Engineering, Physics, Mathematics, Computer Science or another STEM subject
  • Interest in engineering and enthusiasm for developing a career in Systems Engineering
  • Curiosity and a logical approach to solving unfamiliar problems
  • Self-motivation and a proactive approach to learning and problem solving
  • Ability to consider both problem detail and the wider system or context
  • Collaborative approach and willingness to learn from and share ideas with people from different technical and professional backgrounds
  • Ability to organise and prioritise work and take ownership of tasks
  • Confidence to ask questions, constructively challenge ideas and speak up when something does not look right
  • Clear written and verbal communication skills, with ability to explain technical information to different audiences
  • Willingness to seek feedback, learn from experience and develop increasing independence
  • Enthusiasm for contributing ideas and exploring different solutions to technical and customer problems
  • Eligibility to work in the UK and ability to provide required identity, criminal record, employment and education verification information
  • National Security Vetting eligibility may require continuous UK residence for the previous five years for SC or ten years for DV

Benefits

Comp & perks
  • £1,000 welcome bonus
  • £1,000 exit bonus upon successful completion of the programme
  • Temporary Accommodation Allowance (subject to specific criteria)
  • 18-month Graduate Programme
  • Coaching and support from the team and dedicated CS3 Early Careers Manager
  • Support towards professional registration and chartership
  • Opportunities to participate in STEM activities with local schools
  • Hybrid working model
  • Generous leave with opportunity to accrue up to 12 additional flexi-days each year
  • Award-winning pension scheme with up to 15% employer contribution
  • Free mental health support
  • Financial advice
  • Employee-led inclusion and diversity networks
  • Employee bonus scheme
  • Annual Employee Stock Ownership Plan
  • Up to £500 annually on flexible benefits, including private healthcare, dental, family cover, technology and lifestyle discounts, gym memberships and more