Sales and Retentions Agent

Les Echos

. Proactively engage with existing customers throughout their life cycle .

Posted 10/8/2026full-timeBolton • United KingdomMid-LevelSenior💰 £27,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outbound sales and account management, with a strong focus on customer relationship building and retention. Proven ability to achieve sales targets while delivering exceptional customer service in a B2B environment.

Highest-signal resume keywords

Outbound Sales ExperienceAccount ManagementCustomer Relationship BuildingTarget AchievementTelesales

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

ConfidenceMotivationAbility to Thrive Under PressureEnjoyment in Customer Interaction

Industry Keywords

B2BCustomer RetentionSales TargetsCustomer Life CycleTelesales

About the role

Key responsibilities & impact

Proactively engage with existing customers throughout their life cycle
Build close relationships to retain customers as Love Business customers
Help customers secure the right deal for their business
Deliver service that encourages customers to return year after year
Introduce additional products to the customer base
Ensure each client interaction is meaningful and memorable
Work within the B2B Renewals Team

Requirements

What you’ll need

Experience in telesales, outbound sales or account management
Previous success in an Outbound Sales role
Confidence in own ability
Motivation to consistently achieve targets
Ability to thrive working under pressure
Enjoy speaking to customers and building relationships

Benefits

Comp & perks

Uncapped commission with no claw backs
Hybrid working – 3 days office/ 2 days remote (performance based)
Healthcare package
25 days holiday, with an additional day for every year of service, capped at 28 days
Exciting social events including themed celebrations and parties, charity functions and conferences
Sociable working hours
Fantastic progression opportunity with clear succession planning and the opportunity to complete qualifications
A secure future through our Pension plan
Refer a Friend Scheme rewarding up to £1,000 in vouchers!
On site gym
On sit cafe