Sales & Retentions Agent

Les Echos

. Proactively engage with existing customers throughout their life cycle .

Posted 11/10/2026full-timeBolton • United KingdomMid-LevelSenior💰 £27,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Outbound Sales and Account Management, with a strong focus on building lasting customer relationships and achieving sales targets. Proven ability to engage customers meaningfully and introduce additional products to enhance customer retention.

Highest-signal resume keywords

Outbound Sales ExperienceTelesales ExperienceAccount ManagementSales Target AchievementCustomer Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

ConfidenceMotivationAbility To Thrive Under Pressure

Industry Keywords

B2BCustomer EngagementCustomer RetentionSales TargetsCustomer Life Cycle

About the role

Key responsibilities & impact

Proactively engage with existing customers throughout their life cycle
Build close relationships to retain customers as Love Business customers
Help customers secure the right deal for their business
Deliver service that encourages customers to return year after year
Introduce additional products to the customer base
Make each customer interaction meaningful and memorable
Work within the B2B Renewals Team
Consistently achieve sales targets

Requirements

What you’ll need

Previous success in an Outbound Sales role
Experience in telesales, outbound sales or account management
Confidence in own ability
Motivation to consistently smash targets
Ability to thrive working under pressure
Ability to build strong relationships with existing customers
Full-time availability for 37.5 hours per week
Monday–Friday availability with no nights or weekends

Benefits

Comp & perks

Uncapped commission with no claw backs
Opportunity to earn £55,000 OTE
Top performers currently earning over £85,000 a year
Monday–Friday working with no weekends or late evenings
Hybrid working – 3 days office/2 days remote (performance based)
Healthcare package
25 days holiday, with an additional day for every year of service, capped at 28 days
Exciting social events including themed celebrations and parties, charity functions and conferences
Sociable working hours
Fantastic progression opportunity with clear succession planning
Opportunity to complete qualifications
Pension plan
Refer a Friend Scheme rewarding up to £1,000 in vouchers
On site gym
On site café