Account Manager, Customer Engagement

LevelTen Energy

. Own a portfolio of roughly 40 existing North American client accounts, primarily renewable project developers and energy buyers .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships within the renewable energy sector, with a strong focus on PPA transactions and account management. Proficient in utilizing Salesforce and project management tools to drive client engagement and support business development initiatives.

Highest-signal resume keywords

Renewable Energy Industry ExperienceClient Account ManagementPPA Transaction SupportSalesforce ProficiencyProject Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Relationship ManagementPPA OriginationMarket AnalysisAccount Review PreparationData Tracking and Reporting

Soft Skills

Clear CommunicationRelationship BuildingDecision MakingAttention to DetailIndependent Work

Tools & Technologies

SalesforceAsanaPowerPointGoogle SlidesExcel

Industry Keywords

North American Wholesale Electricity MarketsEnergy ConsultingB2B Account ManagementUtility-Scale Renewable Project DevelopmentBusiness Development

About the role

Key responsibilities & impact

Own a portfolio of roughly 40 existing North American client accounts, primarily renewable project developers and energy buyers
Manage day-to-day client relationships and route requests to Transactions, Product and Client Services
Run client check-ins, market update calls and project pipeline discussions
Scope and launch RFPs and bilateral engagements across PPAs, VPPAs, BESS contracts and capacity supply agreements
Lead proactive outreach regarding market or policy changes affecting client projects
Onboard users, explain LevelTen's products and services, and track platform usage
Present transaction opportunities, lead educational demos and webinars, and attend or occasionally speak at industry conferences
Represent buyer and seller perspectives in software and product design
Support client engagement KPIs and platform usage indicators
Prepare account reviews, usage summaries and renewal materials
Support PPA transactions, including RFPs, auctions and bilaterals
Guide buyers and sellers through deal execution and coordinate client analyses
Maintain RFP and market activity trackers
Lead upsell and cross-sell opportunities and sell value-based subscriptions
Work with Marketing and Business Development on campaigns, events and market insights
Contribute to industry thought leadership through newsletters, white papers, webinars, social media and events
Maintain accurate account, contact and opportunity data in Salesforce
Prepare client-facing materials, decks and meeting notes
Support evolving team initiatives

Requirements

What you’ll need

3+ years of relevant work experience in the renewable energy industry, energy consulting, or B2B account management/customer success
Experience managing a book of multiple client accounts with overlapping deadlines
Clear writing, presentation and verbal communication skills, with attention to detail
Experience partnering with other internal teams, such as sales, product or operations
Interest and aptitude in building relationships with clients and internal stakeholders
Ability to think quickly on your feet, make decisions and work independently with limited supervision
Comfort with PowerPoint/Google Slides and Excel
Ability to travel domestically up to 20%
Familiarity with North American wholesale electricity markets, PPA origination and/or utility-scale renewable project development
Experience with Salesforce, Asana or similar tools
Business development or enterprise sales experience
Project management experience
Experience with AI tools such as Claude

Benefits

Comp & perks

Full medical, vision and dental coverage
Wellness credit
Flexible vacation policy
11 paid company holidays
401(k) plan