Field Service Technician – Appliance Repair

LG Electronics

. Deliver an exceptional customer experience while servicing LG products in the home.

Posted 11/9/2026full-timePlano • Texas • United StatesJunior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in diagnosing and repairing major appliances, TVs, and A/C units while delivering exceptional customer service. Proficient in using diagnostic tools and managing inventory, with a strong focus on meeting company metrics and maintaining safety standards.

Highest-signal resume keywords

Appliance Repair ExperienceDiagnostic Tools ProficiencyEPA CertificationCustomer Service ExcellenceInventory Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairing Major AppliancesTechnical DiagnosisData EntryDocumenting Findings

Soft Skills

Customer Experience FocusProfessional Representation

Tools & Technologies

Diagnostic Test EquipmentSafety Equipment

Certifications & Qualifications

Valid Driver’s LicenseEPA Certification

Industry Keywords

Field Service RepairRefrigeration SystemsCooking AppliancesCleaning ProductsCustomer Satisfaction Metrics

About the role

Key responsibilities & impact

Deliver an exceptional customer experience while servicing LG products in the home.
Diagnose and repair all major appliances, TVs and A/C units.
Manage inventory and perform daily administrative tasks.
Travel offsite to customers' locations to perform maintenance and repair of LG equipment.
Properly use safety equipment, vehicle and diagnostic tools provided by LG.
Conduct technical diagnosis and specialized repairs on electronics and home appliances.
Diagnose problems, assess the extent of problems, document findings, and decide whether to repair products or replace parts.
Process paperwork and perform data entry immediately and accurately after each job.
Pre-screen next-day service calls by obtaining information to assist diagnosis before visiting customers.
Meet or exceed company metrics, including customer satisfaction, fix-right-first-time, revisits, parts management and overtime percentage.
Represent LG professionally as the face of the company to customers.

Requirements

What you’ll need

Minimum 1 year experience in a technical role (Appliance repair preferred).
Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
Experience in the use of tools, and diagnostic test equipment.
Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
Valid Driver’s license in good standing.
Ability to obtain appropriate EPA Certification.
Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
Must be able to work coverage in the Frisco, Plano, McKinney and Allen, TX metro areas.

Benefits

Comp & perks

No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life.
Personal fitness goal incentives.
Paid parental leave.
Support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Eligible for the relevant benefit programs offered through our partner agencies for temporary/contractors.