Field Service Technician – Appliance Repair

LG Electronics

. Travel offsite to customers' locations to perform maintenance and repair of LG's equipment.

Posted 10/22/2026full-timeRemote • Michigan • United StatesJunior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing and repairing major appliances, utilizing diagnostic tools and safety equipment effectively. Maintains high customer satisfaction and meets company metrics through efficient service delivery and documentation.

Highest-signal resume keywords

Appliance Repair ExperienceDiagnostic Test EquipmentEPA CertificationTechnical DiagnosisCustomer Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairing ElectronicsDocumenting FindingsData EntryParts Management

Soft Skills

Customer ServiceProfessional Representation

Tools & Technologies

Safety EquipmentDiagnostic ToolsVehicle

Certifications & Qualifications

Valid Driver’s LicenseEPA Certification

Industry Keywords

Refrigeration SystemsCooking AppliancesCleaning ProductsTechnical RoleNorth Detroit Metro Coverage

About the role

Key responsibilities & impact

Travel offsite to customers' locations to perform maintenance and repair of LG's equipment.
Use all required safety equipment (PPE), vehicle and diagnostic tools provided by LG.
Conduct technical diagnosis and specialized repairs on electronics and home appliances.
Diagnose problems, assess their extent, document findings, and decide whether to repair products or replace parts.
Process paperwork and perform data entry accurately after each job.
Pre-screen next-day service calls by obtaining information to help diagnose problems before arriving at customers' homes.
Meet or exceed company metrics, including customer satisfaction, fix right first time, revisits, parts management, and OT percentage.
Represent LG Electronics professionally while delivering exceptional in-home customer experiences.

Requirements

What you’ll need

Minimum 1 year experience in a technical role (Appliance repair preferred).
Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
Experience in the use of tools and diagnostic test equipment.
Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
Valid Driver’s license in good standing.
Ability to obtain appropriate EPA Certification.
Ability to continuously bend and lift up to 50 pounds.
Ability to work coverage in the North Detroit metro and surrounding areas (Pontiac, Troy, Waterford).

Benefits

Comp & perks

No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life.
Personal fitness goal incentives.
Paid parental leave.
Support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Remote flexible work arrangement.