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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex cross-functional programmes within life sciences and genomics, focusing on operational scale-up, customer onboarding, and service delivery. Proficient in managing strategic initiatives with a strong emphasis on KPI reporting, risk management, and stakeholder engagement.
Highest-signal resume keywords
NGS ServicesAmpSeq Programme ManagementKPI ReportingCross-Functional LeadershipProject Management Qualification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Scale-UpCustomer OnboardingService DeliveryQuality ControlProcess GovernanceDashboardingRisk ManagementPanel DesignManufacturing ReadinessInventory Management
Soft Skills
Strong Communication SkillsSimplifying Complex IssuesTeam LeadershipStakeholder EngagementCapability Development
Tools & Technologies
ERPLIMSSalesforceTableauSmartsheetMicrosoft Project
Certifications & Qualifications
PMPPRINCE2LeanSix Sigma
Industry Keywords
Life SciencesGenomicsLaboratory ServicesBiotechnologyHigh-Throughput Genotyping
Tech Stack
Tools & technologiesERPPMPTableau
About the role
Key responsibilities & impact- Lead the AmpSeq programme as a strategic growth platform, driving revenue, customer conversion, operational scale-up, service readiness and programme outcomes
- Direct cross-functional change across NGS workflows, portal adoption, panel design, pilot execution, manufacturing scale-up, BioIT support, quality controls and customer onboarding
- Balance strategic programme leadership with operational issue resolution and manage near-term delivery risks
- Build a sustainable future-state operating model
- Partner with Operations, Commercial, Product Development, Innovation Hub, BioIT, Quality, Supply Chain, Finance, PMO, site leadership and senior executives
- Provide programme updates, escalation packs, decision logs, risk summaries, KPI reporting and leadership communications
- Lead direct and matrixed teams, assign accountable owners, clarify decision rights and support capability development
- Own the programme governance model, including operational huddles, escalation reviews, steering committee decisions, intake and questionnaire review, action tracking, decision tracking and risk management
- Apply expertise in NGS services, AmpSeq customer workflows, design-to-pilot processes, kit manufacture, service delivery, BioIT dependencies, quality expectations and operational scale-up
- Drive improvements in turnaround time, first-time-right performance, traceability, inventory management, workflow standardisation, dashboarding and operational handoffs
- Establish and manage KPIs for revenue progression, opportunity conversion, panel design, pilot status, turnaround time, manufacturing readiness, capacity, quality and customer delivery
- Conduct periodic site visits to laboratory, manufacturing and service environments
- Ensure compliance with LGC policies, quality expectations, EHS requirements, customer commitments, data controls and operational standards
- Perform other duties as required to support AmpSeq growth and strategic delivery priorities
Requirements
What you’ll need- Degree or equivalent experience in life sciences, molecular biology, genomics, biotechnology, operations, programme management or a related discipline
- Significant experience leading complex cross-functional programmes in life sciences, genomics, laboratory services, manufacturing, operations or commercial delivery environments
- Demonstrated ability to manage strategic programmes with multiple workstreams, dependencies, risks, stakeholders and senior leadership governance requirements
- Strong understanding of operational scale-up, customer onboarding, service delivery, supply chain dependencies, quality requirements and process governance
- Experience using dashboards, action logs, decision logs, risk registers and KPI reporting
- Strong communication skills and ability to simplify complex operational and technical issues for executive, commercial, technical and site-based audiences
- Experience with NGS, AmpSeq, KASP, FlexSeq or comparable high-throughput genotyping service platforms (desired)
- Experience working across multiple global sites and managing delivery through matrixed teams (desired)
- Formal project or programme management qualification such as PMP, PRINCE2, Lean, Six Sigma or equivalent practical experience (desired)
- Experience with ERP, LIMS, Salesforce, Tableau, Smartsheet, Microsoft Project or other operational planning and reporting tools (desired)
- Familiarity with customer-facing technical programmes, product launch readiness, validation, manufacturing readiness and service implementation (desired)
- Current U.S. work authorization required
- Unable to sponsor or assume sponsorship for temporary visas, including H-1B, H-2B, OPT, O-1 and TN
Benefits
Comp & perks- Competitive compensation with strong bonus program
- Comprehensive medical, dental, and vision benefits for employees and dependents
- FSA/HSA pre-tax savings plans for health care, childcare, and elder care
- Voluntary Accident, Critical Illness and Hospital Indemnity programs
- 401(k) retirement plan with matching employer contribution
- Company-paid short- and long-term disability
- Company-paid life insurance
- Employee assistance program
- Flexible work options
- Pet Insurance
- 8 weeks of Parental Leave for qualifying life events
- PTO that begins immediately
- Monthly Town Hall meetings onsite/virtual
- Cheer program recognizing outstanding work
- Company-wide social events
- Frequent catered lunches
