Retail National Account Manager – West Coast Territory

Libbey

. Plan and execute activities to achieve AOP goals and drive profitable growth across assigned accounts .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in national account management and retail sales, with a strong focus on driving profitable growth through strategic planning, customer relationship management, and effective collaboration across cross-functional teams. Proficient in financial acumen, including pricing strategies and margin management, to support business development and customer acquisition.

Highest-signal resume keywords

National Account ManagementRetail Sales ExperienceFinancial AcumenCustomer Relationship ManagementBusiness Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PlanningForecastingPricing StrategyMarket Insights AnalysisAssortment PlanningPromotional ExecutionInventory ManagementMerchandisingCustomer-Specific Selling StrategiesAnalytical Skills

Soft Skills

Relationship-BuildingNegotiation SkillsCommunication SkillsOrganizational SkillsTime Management

Certifications & Qualifications

Bachelor’s Degree Preferred

Industry Keywords

Specialty RetailMass RetailCraft RetailDistributor ChannelsCustomer PortfoliosCross-Functional CollaborationGrowth StrategiesMarket TrendsCustomer PresentationsSales Materials

About the role

Key responsibilities & impact

Plan and execute activities to achieve AOP goals and drive profitable growth across assigned accounts
Manage specialty retail, mass, craft, and distributor customers throughout the West Coast region
Develop and execute annual account plans aligned with customer objectives and Libbey growth strategies
Build customer relationships and serve as the primary contact for assigned accounts
Lead line reviews, assortment planning, promotional execution, and strategic growth initiatives
Identify, pursue, and secure new business opportunities, including national account growth opportunities such as Albertson’s
Develop customer-specific selling strategies, presentations, assortment recommendations, and pricing solutions
Drive incremental growth through innovation, category expansion, and merchandising opportunities
Partner with Marketing, Creative, Planning, Supply Chain, and Operations on customer programs and product launches
Collaborate with Finance on pricing strategies, profitability objectives, and margin management
Manage customer forecasts, inventory flow, replenishment strategies, and supply chain alignment
Monitor business performance, identify risks and opportunities, and develop action plans
Use market insights, customer data, and industry trends to inform selling strategies
Design and deliver customer presentations, sales materials, business reviews, and growth proposals
Communicate customer requirements, business opportunities, competitive activity, and market feedback to internal teams
Lead or actively participate in sales and cross-functional business initiatives
Attend customer meetings, industry trade shows, Libbey sales meetings, and training events as required

Requirements

What you’ll need

High school diploma/GED required
Bachelor’s degree preferred, or equivalent combination of education and relevant work experience
Minimum of 5 years of experience in national account management, retail sales, or related commercial roles
Experience managing customers within specialty retail, mass retail, craft, distributor, or related channels
Proven success driving growth through business development and new customer acquisition
Strong financial acumen, including pricing strategy, forecasting, sales planning, and margin management
Ability to develop and deliver effective internal and external presentations
Strong relationship-building, negotiation, and communication skills
Demonstrated ability to collaborate with and influence cross-functional teams
Strong organizational, analytical, and time management skills
Ability to manage multiple priorities and complex customer portfolios in a fast-paced environment
Willing to travel at least 25%

Benefits

Comp & perks

25% target sales incentive plan
Car allowance
Mileage reimbursement
Company cell phone
Company laptop
Comprehensive healthcare benefits package
401(k) with company matching
Generous Paid Time Off