Mid-Level Systems Analyst – Exclusive Opportunity for Persons with Disabilities (PwD)

LIBBS FARMACÊUTICA LTDA

. Drive the evolution of corporate solutions and processes supporting the management of demands, projects, services, and collaboration, promoting efficiency, standardization, and continuous improvement .

Posted 11/6/2026full-timeBrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in demand, project, and portfolio management, with a strong focus on continuous improvement and digital transformation. Proficient in administering and configuring corporate management tools, ensuring alignment with business needs and performance indicators.

Highest-signal resume keywords

Demand ManagementProject ManagementIT Governance ManagementAgile MethodologiesIT Service Management (ITIL)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance IndicatorsDashboardsContinuous ImprovementChange ManagementWorkflow Management

Soft Skills

CollaborationVendor ManagementTeam Leadership

Tools & Technologies

Atlassian Suite (Jira, Confluence)Microsoft ProjectMicrosoft Planner PremiumPower BIMicrosoft Power Platform

Industry Keywords

Digital TransformationRegulated EnvironmentsEPM GovernanceESM GovernanceITSM Governance

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Drive the evolution of corporate solutions and processes supporting the management of demands, projects, services, and collaboration, promoting efficiency, standardization, and continuous improvement
Administer, configure, and enhance demand, project, portfolio, and collaboration management platforms
Support business areas and technology teams in adopting tools, disseminating best practices, and pursuing continuous improvement
Support the definition and evolution of work processes, operating models, and service workflows
Monitor performance indicators and promote data-driven continuous improvement
Manage the life cycle of assigned solutions, planning their evolution and evaluating new functionalities
Ensure alignment with corporate processes, business needs, and manufacturers’ roadmaps
Serve as the focal point in relationships with vendors, technology partners, and internal teams
Monitor development, support, service levels (SLAs), and delivery quality
Lead testing, user acceptance testing, and training activities
Lead or support digital transformation, automation, and the evolution of corporate management models, processes, and tools

Requirements

What you’ll need

Bachelor’s degree in Systems Analysis and Development, Computer Science, Computer Engineering, or a related field
Experience in demand, process, project, product, and IT governance management
Experience administering, configuring, and parameterizing corporate demand management tools, including the Atlassian Suite (Jira, Confluence, and integrated applications such as eazyBI or similar tools)
Experience with Microsoft ecosystem Enterprise Project Management and Portfolio Management (EPM) tools, such as Project, Planner Premium, and related solutions
Experience with ITSM/ESM platforms for service management and support
Experience creating and monitoring performance indicators, dashboards, and metrics
Experience working with vendors, business areas, and multidisciplinary teams
Knowledge of agile methodologies, workflow management, and project management, such as Scrum, Kanban, Lean, SAFe, PMBOK, or similar frameworks
Knowledge of IT Service Management (ITIL), including incident, problem, change, and service request management processes
Exclusive opportunity for Persons with Disabilities (PwD)
Preferred qualifications: experience in regulated environments, digital transformation, continuous improvement, change management, EPM/ESM/ITSM governance, Power BI/eazyBI, Microsoft Power Platform, Microsoft Copilot Studio, Rovo, or similar tools

Benefits

Comp & perks

Meal Voucher
Food Voucher
100% coverage for Libbs medications
Pharmacy Benefit – Vidalink
Profit-Sharing and Results Program
Parking, transportation voucher, or company shuttle (applicable to shift work and subject to route availability; routes serve areas within a 40 km straight-line radius of the facility)
USE Program: subsidy toward purchasing the equipment used for work, which may also be used for personal purposes
Flexible benefits: TotalPass, life insurance, private pension plan, medical and dental insurance, and meal allowance
Administrative team working 100% remotely, with access to coworking spaces worldwide