Director, IT Applications

Liberty Dental Plan

. Lead delivery, support, maintenance, and optimization of critical business applications .

Posted 10/3/2026full-timeRemote • California • United StatesLead💰 $150,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading application delivery and support, ensuring compliance, security, and operational stability while fostering collaboration and continuous improvement within technology teams. Proficient in managing vendor relationships, budgets, and strategic technology initiatives in healthcare environments.

Highest-signal resume keywords

Application Delivery ManagementPeople LeadershipHealthcare Payer ExperienceAgile Delivery MethodologiesVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application SupportSystems DeliveryService Level ManagementRelease ManagementProduction SupportDevOps PracticesData IntegrityComplianceTechnical Debt ReductionHealthcare Operations

Soft Skills

CommunicationProblem-SolvingDecision-MakingLeadershipCollaboration

Tools & Technologies

AzureAPIsWeb PortalsManagement Information SystemsDatabase TechnologiesHealth Solutions PlusHealthcare Payer Administration Platforms

Industry Keywords

MedicareMedicaidHealthcare TechnologyAuditsRegulatory Reviews

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Lead delivery, support, maintenance, and optimization of critical business applications
Serve as product owner for assigned application platforms and establish strategic priorities, modernization initiatives, and technology roadmaps
Partner with business leaders to understand requirements, identify process bottlenecks, and recommend technology solutions
Balance business priorities, operational stability, modernization efforts, and technical debt reduction
Guide application strategy and influence technical direction with technical teams and stakeholders
Ensure applications meet service-level expectations for availability, performance, incident response, and production support
Oversee release planning, production readiness, maintenance, and enhancement activities
Maintain controls around data integrity, compliance, security, and system management
Monitor application health, technical debt, remediation efforts, risks, and progress for leadership
Support audits, client reviews, regulatory inquiries, proposal responses, and new client implementations
Manage vendor and consulting relationships, third-party resources, budgets, and operational objectives
Partner with compliance, security, infrastructure, architecture, governance, and business operations teams
Lead, coach, mentor, and develop a high-performing technology team
Establish expectations, provide performance feedback, delegate effectively, and develop future leaders
Foster collaboration, trust, continuous learning, professional growth, and accountability

Requirements

What you’ll need

Bachelor's degree in Information Technology, Computer Science, Business, or a related field
10+ years of experience in IT applications, application support, systems delivery, or a related discipline
5+ years of people leadership experience
Strong understanding of application delivery, support, operations, and service level management
Experience with software development lifecycles, release management, production support, and application maintenance practices
Experience managing vendors, budgets, resources, operational risks, and delivery governance
Ability to build trusted relationships with business leaders, technical teams, and external partners
Strong communication, problem-solving, decision-making, and leadership skills
Healthcare payer experience, including Medicare and/or Medicaid environments preferred
Dental payer experience strongly preferred
Experience supporting delegated healthcare models and healthcare operations
Experience with Health Solutions Plus (HSP) and healthcare payer administration platforms highly preferred
Experience participating in audits, regulatory reviews, RFP responses, and client-facing initiatives
Experience with Agile delivery methodologies
Familiarity with Azure, APIs, web portals, management information systems, and database technologies
Experience collaborating with Scrum Masters and Project Managers
Experience with DevOps practices and modern application delivery approaches
Previous experience working with Conduent or similar healthcare technology partners is a plus
Must work from within the United States
No relocation assistance or sponsorship available

Benefits

Comp & perks

Competitive pay structure and savings options
401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines
Affordable medical insurance with low-cost premiums for employee-only coverage; Liberty subsidizes eligible dependents
100% employer-paid dental coverage for employees and eligible dependents
Vision insurance
Company-paid basic life and AD&D insurance equal to one times base salary, with supplemental coverage options
Flexible Spending Accounts for healthcare and dependent care expenses
Voluntary accident, critical illness, and hospital indemnity insurance
Long-term disability coverage
Expansive wellness programs, including wellness challenges, BurnAlong memberships, and gym discounts
Employee Assistance Program (EAP)
Generous vacation and sick leave policies, with unused leave rollover
10 paid company holidays
Tuition reimbursement for eligible educational expenses
Remote or hybrid work options available for various positions