Relationship Manager

Liberty National Life Insurance Company

. Own the operational health, readiness, and experience of assigned Distribution partner relationships .

Posted 10/20/2026full-timeUnited StatesMid-LevelSenior💰 $93,750 - $137,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex partner relationships within the life insurance and financial services sectors, focusing on operational readiness, onboarding, and continuous improvement. Proficient in leveraging operational metrics and insights to drive performance and influence strategic initiatives.

Highest-signal resume keywords

Relationship ManagementOperational ReadinessLife Insurance Distribution KnowledgeCreative Problem-SolvingCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Metrics AnalysisBusiness Case DevelopmentOnboarding ProcessesPolicy Issuance ProcessesService Trends AnalysisDistribution Models KnowledgeComplex Problem SolvingTraining Needs AssessmentGovernance PlanningRisk Management

Soft Skills

Strong Communication SkillsPresentation SkillsFacilitation SkillsProactive Work EthicAbility to Manage Multiple Priorities

Tools & Technologies

Microsoft OfficeCRM ToolsWorkflow ToolsReporting ToolsAI Tools

Industry Keywords

Life InsuranceAnnuitiesFinancial ServicesDistribution SupportBusiness Readiness

About the role

Key responsibilities & impact

Own the operational health, readiness, and experience of assigned Distribution partner relationships
Serve as the primary connection between partners and the Customer Innovation Group (service and operations)
Build understanding of partners’ structures, practices, priorities, technology, service expectations, training needs, and quality-of-business considerations
Set relationship plans, objectives, governance routines, and communication approaches
Coordinate marketing, sales, and support services for assigned accounts
Anticipate operational needs and engage functional teams proactively
Lead the Operations experience for partner onboarding and significant business, product, process, or technology changes
Create readiness plans covering milestones, responsibilities, dependencies, education, communications, risks, and success measures
Represent partner perspectives in implementation planning, testing, communications, training, and post-implementation assessment
Explain operational and technology changes to Distribution partners
Track adoption, performance, and feedback; identify barriers and drive adjustments
Lead resolution of complex cross-functional partner issues through closure
Balance Distribution advocacy with customer, regulatory, risk, operational, financial, and enterprise considerations
Combine operational metrics, feedback, adoption results, service trends, and quality-of-business information into relationship-performance views
Lead or support root-cause analysis and continuous improvement
Prepare client presentations and briefing materials for senior management
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree and 8 or more years of related work experience, OR an advanced degree and 5 or more years of related experience, OR 12 or more years of total equivalent work experience
Relevant experience in life insurance, annuities, financial services, relationship management, distribution support, Operations, business readiness, or a related field
Strong insurance industry and distribution acumen
Strong knowledge of life insurance and/or annuity distribution and operational processes supporting new business, underwriting, policy issuance, service, and field support
Knowledge of distribution models such as MLM, IMO, Direct, Brokerage, or comparable structures
Experience leading complex partner relationships, onboarding, operational initiatives, or cross-functional problem solving
Creative problem-solving skills and ability to develop practical, scalable solutions
Ability to work proactively and move ideas from concept through execution and measurable results
Ability to independently evaluate ambiguous business issues and influence outcomes without direct authority
Experience using operational metrics, partner insight, and business context to identify trends and recommend improvements
Experience developing business cases, recommendations, or initiatives influencing operational or technology priorities
Strong written, verbal, presentation, and facilitation skills
Ability to manage multiple priorities in a matrixed environment
Ability to travel as needed
Proficiency with Microsoft Office and relevant collaboration, CRM, workflow, and reporting tools
Must not require visa sponsorship
Ability to leverage approved AI tools, validate AI-generated content, and use AI responsibly according to company policies

Benefits

Comp & perks

Benefits start day one and are flexible and customizable to employees’ and families’ specific needs
Medical benefits
401(k) eligibility
Paid time off, including vacation, sick time, and parental leave
Eligibility for discretionary annual incentive programs
Paid volunteer time
Environmentally sustainable and healthy workplaces
Events promoting nonprofit organizations