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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong case management skills with the ability to assess and make funding decisions, while effectively communicating and building relationships with attorneys and medical providers. Proficient in managing a high caseload and prioritizing tasks to meet service levels and revenue goals.
Highest-signal resume keywords
Case ManagementPersonal Injury Industry ExperienceBilingual in SpanishCustomer ServiceMedical Terminology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case AssessmentFunding Decision MakingMedical Record AnalysisAppointment SchedulingTransportation Coordination
Soft Skills
Time ManagementOrganizational SkillsTeam CollaborationRelationship BuildingCommunication Skills
Certifications & Qualifications
High School Diploma or GED
Industry Keywords
Personal InjuryLegal ExperienceAccident VictimsService LevelsRevenue Goals
About the role
Key responsibilities & impact- Manage an active caseload of 100-150 cases
- Grow relationships with attorney firms and medical providers
- Communicate with attorneys, clients, and medical providers to ensure the best care and service
- Manage medical treatment for accident victims, including scheduling and coordinating appointments, analyzing medical records, and arranging transportation
- Assess cases and make funding decisions up to $10K
- Prioritize daily and weekly tasks to maintain workflow
- Collaborate with internal stakeholders to meet service levels and revenue goals
- Occasionally assist with training new team members
- Evaluate prospective cases and make funding-related decisions based on case merits
- Articulate the Libra process and mission statement and foster relationships across legal and medical communities
Requirements
What you’ll need- High School or GED required
- 1-3 years of personal injury industry or legal experience is preferred
- Bilingual in Spanish is preferred
- Exemplary customer service and time management
- Organized and ability to prioritize well
- Thrives in team environment
- Knowledge of medical terminology and life cycle of a case
- Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor
- Must be able to work in-office in Denver, CO
Benefits
Comp & perks- Multiple medical plans
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with generous company match
- Flexible spending accounts for medical and dependent expenses
- Time off to recharge
- Competitive compensation