Senior Product Manager

Libra Solutions

. Own product strategy and execution for C3, Libra’s internal case management and operations platform .

Posted 11/11/2026full-timeCharlotte • North Carolina • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product strategy and execution, particularly in integrating AI tools and methodologies to enhance workflows and user outcomes. Proven ability to lead cross-functional teams, manage complex product requirements, and deliver measurable business results in regulated environments.

Highest-signal resume keywords

Product Management ExperienceAI Integration and AutomationAgile Delivery EnvironmentUser Experience (UX) DesignCross-Functional Collaboration

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyWorkflow DesignRequirements DraftingUser Acceptance Testing (UAT)Success Metrics EvaluationRapid PrototypingFeature PrioritizationDomain Knowledge in FintechOperational Problem IdentificationBusiness Outcome Accountability

Soft Skills

Excellent CommunicationPrioritization SkillsAbility to Navigate AmbiguityCollaboration SkillsStrong Product Judgment

Tools & Technologies

ClaudeAI Productivity ToolsCase Management SystemsWorkflow Automation PlatformsDecision Engine Platforms

Industry Keywords

Legal TechHealthcareInsuranceClaimsFintechRegulated EnvironmentsComplex Business Rules

About the role

Key responsibilities & impact

Own product strategy and execution for C3, Libra’s internal case management and operations platform
Deliver measurable product and business outcomes by partnering with domain-aligned engineering teams to ship high-quality features
Help the product organization work more efficiently using modern AI tools, rapid prototyping, and AI-assisted product development practices
Use AI tools such as Claude to accelerate discovery, synthesis, competitive analysis, requirements drafting, UAT planning, and daily product work
Identify opportunities for AI, automation, and decision support to improve C3 workflows and internal user outcomes
Define guardrails, fallback paths, and human oversight for AI-enabled C3 experiences
Lead discovery, competitive analysis, and user interviews
Develop and execute C3 product vision and strategy with the VP of Product Management and cross-functional leaders
Identify operational and business problems through research, data, workflow observation, stakeholder input, and operations subject matter experts
Validate opportunities through rapid prototyping, MVPs, and customer feedback
Build domain knowledge across underwriting, negotiations, servicing, payment processing, and document management
Maintain a continuous pipeline of refined, validated work for engineering squads
Facilitate intake, prioritization, and sequencing of initiatives, enhancements, epics, MVPs, and features
Shape product experiences through workflow design, usability, information hierarchy, and friction reduction
Translate ambiguous business requests into product requirements, MVP definitions, and end-to-end experience decisions
Author initiatives, epics, and features; refine user stories and acceptance criteria with engineering
Coordinate structured SME engagement and capture business rules, process exceptions, and domain nuance
Lead or participate in UAT planning and execution
Define success metrics and evaluate initiatives using feedback, usage data, operational metrics, and failure analysis
Track shipped-feature outcomes and make documented iterate, stop, or pivot decisions
Communicate roadmap decisions, tradeoffs, and progress to stakeholders
Partner with operations, legal, compliance, and go-to-market teams on C3 rollout and adoption
Report to the VP, Product Management (C3)

Requirements

What you’ll need

7+ years of Product Management experience in software, workflow, or operations-heavy environments
At least 3 years in a senior PM or equivalent role
Ability to keep multiple engineering squads supplied with refined, validated work in a high-throughput delivery environment
Hands-on fluency with modern AI productivity tools such as Claude and similar platforms
Strong understanding of integrating AI into products and workflows, including LLM strengths, limitations, risks, and design considerations
Ability to define and evaluate success for AI-powered features using metrics, feedback loops, production observations, and failure analysis
Strong product judgment and accountability for measurable business outcomes
Strong UX instincts and ability to simplify complex operational workflows
Experience working with domain-aligned engineering teams, technical product owners, or embedded engineering leads in an agile delivery environment
Experience in legal tech, healthcare, insurance, claims, fintech, or other regulated environments
Experience balancing innovation with compliance, privacy, and operational reliability
Ability to work independently, navigate ambiguity, and manage multiple priorities
Excellent communication, prioritization, and cross-functional collaboration skills
Preferred: background spanning engineering, product, and design/UX, or deep experience across all three
Preferred: experience with internal operations platforms, case management systems, or workflow-heavy B2B applications
Preferred: experience in personal injury, medical funding, legal funding, or adjacent complex-business-rule verticals
Preferred: familiarity with workflow automation or decision engine platforms
Preferred: experience partnering with domain-aligned engineering squads or embedded technical product owner models

Benefits

Comp & perks

Multiple medical plan options
Dental insurance
Vision insurance
Life insurance
401(k) with generous company match
Flexible spending accounts for medical and dependent expenses
Time off to recharge
Hybrid work arrangement