Digital Solutions Specialist

Liebherr Group

. Promote new and developing technologies within the dealer network .

Posted 11/5/2026full-timeNewport News • Virginia • United StatesMid-LevelSenior💰 $89,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and maintaining software registration, licensing, and distribution procedures while providing training and support for business applications. Proficient in liaising between users and IT departments to resolve issues and promote best practices within the dealer network.

Highest-signal resume keywords

Software RegistrationIT Inventory Systems SupportTraining DevelopmentProblem ResolutionCustomer Issue Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software LicensingInvoicing ProceduresBusiness Applications SupportSystems TrainingTechnology Implementation

Soft Skills

CommunicationCollaborationProblem-Solving

Tools & Technologies

MyLiebherrLiOSBulletin ManagerLiDATRemote Service

Industry Keywords

Dealer NetworkIT DepartmentsBusiness System GoalsCustomer SupportTechnology Promotion

About the role

Key responsibilities & impact

Promote new and developing technologies within the dealer network
Liaise between dealer users and local and international IT departments regarding development requests and systems issues
Develop, perform, and maintain software registration, licensing, distribution, and invoicing procedures
Develop training materials and provide systems training to internal and external users
Work with management to prioritize business system goals and information needs
Provide support and problem resolution for business applications
Create and communicate best practices, methods, standards, and processes
Record, track, and communicate customer issue resolutions
Perform other duties as assigned
Monitor and manage support systems and technologies for Liebherr machines and customers, including MyLiebherr, LiOS, Bulletin Manager, LiDAT, and remote service
Administer, develop, and implement new technologies and provide ongoing training support within LUS-EMT and the dealer network

Requirements

What you’ll need

High School diploma or equivalent
Minimum of three years of work experience supporting IT inventory systems or in a related field
Ability to travel domestically and internationally up to 25% of the time
Ability to obtain and maintain a valid driver’s license and passport
Legally authorized to work in the United States without current or future sponsorship
Must apply through the online career portal; applications or résumés should not be sent via email

Benefits

Comp & perks

Major medical insurance
Dental insurance
Vision insurance
401K plan with company match
Paid vacation
Paid personal days
Secure work environment