ERP/WMS Supervisor

Liebherr Group

. Manage approximately four direct reports and provide overall direction, coordination, and evaluation of the ERP/WMS team .

Posted 10/13/2026full-timeNewport News • Virginia • United StatesMid-LevelSenior💰 $127,000 - $164,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing ERP and WMS systems, including development, integration, and support. Proven ability to lead teams, mentor staff, and ensure effective communication with IT and business units.

Highest-signal resume keywords

ERP System ManagementWMS System ManagementTeam LeadershipAgile/SCRUM ExperienceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ERP DevelopmentWMS DevelopmentSystem IntegrationCustomizationsTesting and ValidationTroubleshootingDocumentation ManagementCI/CD ManagementUser SupportPerformance Monitoring

Soft Skills

Supervisory SkillsCommunication SkillsProblem ResolutionMentoringCollaboration

Tools & Technologies

Helpdesk Ticketing SystemPrintersScannersMobile DevicesBI Tools

Industry Keywords

Enterprise Resource PlanningWarehouse Management SystemsChange ManagementWork InstructionsAgile Methodology

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage approximately four direct reports and provide overall direction, coordination, and evaluation of the ERP/WMS team
Carry out supervisory responsibilities including interviewing, hiring, training, work assignment, performance appraisal, rewards, discipline, complaint handling, and problem resolution
Coordinate IT-related implementation of new ERP, WMS, and related tools or modules
Monitor interfaces and integrations between warehouse management and ERP systems
Resolve access and user performance issues
Monitor, troubleshoot, and resolve enterprise system hardware and software issues
Configure and support printers, scanners, and mobile devices used with ERP and WMS
Design and develop integrations and customizations
Coordinate resources for patch and upgrade testing and validation
Support key users with testing and system configuration
Develop test plans, test cases, test scripts, and reports
Serve as subject matter expert for ERP and warehouse management systems
Collaborate with BI, application development, and other IT support teams
Mentor and train team members in ERP, WMS, and related tool administration
Manage CI/CD related to ERP, WMS, and related systems
Validate that user expectations are met
Maintain work instructions, procedures, manuals, documentation, change logs, and wikis
Escalate and coordinate problems with regional and global IT management
Stay current on emerging technologies through training, research, and participation in Liebherr standards-setting groups
Provide timely reporting on team progress and assignments

Requirements

What you’ll need

Bachelor’s degree in engineering and/or computer science and five years demonstrated work experience in an enterprise resource planning and/or warehouse management support role; or equivalent combination of education and experience
Minimum of two years’ experience managing multiple direct reports
Advanced knowledge of Microsoft Office software (Access, Word, Excel, and PowerPoint)
Experience working with a helpdesk ticketing system
Knowledge and experience working within an Agile/SCRUM environment is a plus
Ability to supervise, interview, hire, train, assign, evaluate, reward, and discipline employees
Ability to manage ERP/WMS maintenance, development, integrations, customizations, testing, and support
Ability to collaborate with IT, business units, BI, application development, and other support teams
Ability to create and maintain work instructions, procedures, manuals, documentation, change logs, and wikis
Ability to communicate and coordinate with regional and global IT management
Ability to provide timely reporting on team progress and assignments

Benefits

Comp & perks

Major medical insurance
Dental insurance
Vision insurance
401K plan with company match
Paid vacation
Paid personal days
Secure work environment
Competitive salary