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General Manager – Operations
Liebherr Group. Oversee the overall administration and efficient operation of Liebherr USA MCC Operations, Workshops, Rental Fleet Operations, Training, DiSC, Used Equipment Management, Sales Administration, and Warranty .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and operational management skills, with a focus on continuous improvement, team building, and strategic planning. Proficient in overseeing procurement, training development, and warranty processes while ensuring efficient operations across multiple facilities.
Highest-signal resume keywords
Bachelor's Degree In Business, Engineering, Supply Chain, Or Material Management5 Years Of Progressive Experience In Product Support And Distribution2 Years Of Materials And/or Manufacturing ExperienceTeam Building And LeadershipProcurement And Distribution Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget SettingStrategic PlanningProcess ImprovementInventory ManagementWarranty Process ImplementationTraining Development6S InitiativesExpense ControlProduct SupportContinuous Improvement
Soft Skills
CoachingStaff MotivationSupervisionProblem SolvingCommunication
Tools & Technologies
Digital ToolsDiSC
Certifications & Qualifications
Valid Driver LicensePassport
Industry Keywords
Operations ManagementWorkshop ManagementRental Fleet OperationsSales AdministrationUsed Equipment Management
About the role
Key responsibilities & impact- Oversee the overall administration and efficient operation of Liebherr USA MCC Operations, Workshops, Rental Fleet Operations, Training, DiSC, Used Equipment Management, Sales Administration, and Warranty
- Drive continuous improvement and exceed departmental goals
- Promote Liebherr culture through coaching, guidance, staff motivation, leadership, training, and supervision
- Manage procurement and distribution of production and spare parts, components, products, and related services
- Ensure efficient operations, organization, and working environment across Liebherr MCC facilities
- Conduct annual budget setting and strategic planning in support of global strategies
- Build teams to achieve strategic goals
- Set up and maintain efficient workshops
- Support training development for internal and external customers
- Support DiSC activities and ensure digital tools are available to customers
- Implement warranty processes and procedures and achieve identified metrics
- Develop trade-in and customer machine purchasing processes with the Used Equipment Manager
- Support Sales Administration workflow and continuous improvement
- Maintain personnel training and monitor progress
- Supervise rental equipment and attachment inventory management and control
- Manage inspection, analysis, and preparation of rental equipment for market
- Develop expense controls and ensure departmental adherence
- Improve process quality to optimize cost performance
- Promote safety through 6S initiatives and facility programs
- Direct, coordinate, and evaluate Operations, Workshops, Training, DiSC, and Continuous Improvement teams
- Interview, hire, train, assign, direct, and appraise employees; reward and discipline staff; resolve complaints and problems
- Manage 6 or more employees
Requirements
What you’ll need- Bachelor’s degree in a related field (Business, Engineering, Supply Chain, or Material Management)
- 5 years of progressive experience in product support and distribution
- 2 years of materials and/or manufacturing experience
- Equivalent combination of education and experience accepted
- Ability to travel domestically and internationally up to 50% of the time
- Ability to obtain and maintain a valid driver license and passport
- Must be legally authorized to work in the United States without current or future sponsorship
Benefits
Comp & perks- Major medical insurance
- Dental insurance
- Vision insurance
- 401K plan with company match
- Paid vacation
- Paid personal days
- Competitive salary
- Secure work environment