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Material Service Coordinator – m/f/d
Liebherr Group. Record and process claims in the ERP system (InforLN) and coordinate subsequent handling .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims processing and order management within ERP systems, particularly InforLN, while ensuring effective communication and coordination with customers and partners. Proficient in managing documentation and deadlines with strong attention to detail and numerical aptitude.
Highest-signal resume keywords
Claims ProcessingERP System ManagementInforLN KnowledgeExcellent German SkillsMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingOrder ManagementPurchase Order CreationQuotation PreparationDeadline TrackingDocumentation ReviewRepair Order ProcessingNumerical AptitudeAttention to Detail
Soft Skills
Excellent CommunicationTeamwork SkillsAbility to Work Under Pressure
Tools & Technologies
InforLNMS Office
Industry Keywords
Technical EducationCommercial EducationCustomer CoordinationMaterial Shipment Organization
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Record and process claims in the ERP system (InforLN) and coordinate subsequent handling
- Prepare and send order confirmations, taking customer- and project-specific requirements into account
- Process repair orders with internal and external partners, including creating purchase orders and approving chargeable repairs
- Prepare, follow up on, and expedite quotations, ensuring timely feedback to customers
- Monitor outstanding purchase orders, repair orders, and purchase order commitments, including deadline tracking and escalation in the event of deviations
- Close claims and repair cases, review relevant documentation, and hand them over for invoicing
- Organize and coordinate material shipments to construction sites, service technicians, locations, and external partners
- Communicate with customers, suppliers, and internal departments to ensure smooth repair and claims processes
Requirements
What you’ll need- Completed technical or commercial education (e.g., technical college or business college)
- Initial professional experience is an advantage
- Knowledge of InforLN
- Excellent German and good English skills
- Very good IT user skills, particularly in MS Office
- Strong numerical aptitude and attention to detail
- Excellent communication and teamwork skills
- Ability to work well under pressure
Benefits
Comp & perks- Secure employment
- Exceptional variety of tasks and exciting development opportunities
- Flexible working hours
- Option to work from home up to 40% of the time
- Modern working environment
- Collaborative atmosphere and opportunities to shape processes
- Numerous opportunities for personal development
- Healthy, locally sourced meals in the company restaurant
- Employee benefits, discounts, and bike leasing
- Company doctor and health promotion programs