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Product Training Manager
Liebherr Group. Develop and continuously improve the Mobile Cranes training function across Australia and New Zealand .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and delivering technical training programs, with a strong focus on product support and customer service. Capable of maintaining relationships with stakeholders and leading training initiatives across diverse teams.
Highest-signal resume keywords
Technical Training ExperienceProduct Support KnowledgeCertificate IV in Training and AssessmentStrong Presentation SkillsCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical DocumentationDiagnosticsProduct Systems KnowledgeTraining Program DevelopmentEvaluation of Training Effectiveness
Soft Skills
Communication SkillsLeadership Skills
Certifications & Qualifications
Certificate IV in Training and Assessment (TAE40116)
Industry Keywords
Mobile CranesApprentice DevelopmentMachine HandoversStakeholder ManagementNational Police ClearanceMedical Screening
About the role
Key responsibilities & impact- Develop and continuously improve the Mobile Cranes training function across Australia and New Zealand
- Design, deliver and evaluate technical and product training for customers and employees
- Coordinate customer and staff training, apprentice development and machine handovers
- Lead training resources and develop capability and succession plans
- Provide specialist technical, product and digital support to Sales, Service and customers
- Maintain strong relationships with Liebherr factories and product stakeholders
- Report to the General Manager
Requirements
What you’ll need- Relevant Bachelor Degree and 12 months experience; 5 years may be considered in lieu of qualification
- Demonstrated technical training, product support or technical service experience
- Strong knowledge of technical documentation, diagnostics and product systems
- Certificate IV in Training and Assessment (TAE40116) or similar is preferred
- Strong presentation, communication, customer service and leadership skills
- Successful external applicants must undergo National Police Clearance and Medical Screening including drug and alcohol testing
Benefits
Comp & perks- Additional Week Bonus Leave
- Paid Parental Leave
- Generous discounts for goods & services via our employee benefits program including Woolworths, JB Hi-Fi, Rebel Sport and others
- Discounted Corporate Health Insurance
- Online resource pool from Liebherr-Werk Ehingen GmbH
- Opportunities to grow and develop careers
- Pre-employment process for successful external applicants, including National Police Clearance and Medical Screening with drug and alcohol testing