Residential Program Coordinator – Behavior

Life Works

. Supervise the day-to-day activities of a residential program supporting individuals with intellectual and developmental disabilities .

Posted 9/23/2026full-timeLongview • Washington • United StatesJuniorMid-Level💰 $30 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supervising residential programs for individuals with intellectual and developmental disabilities, ensuring compliance with health and safety regulations while fostering client engagement and independence. Proficient in developing and implementing support plans, managing staff performance, and maintaining accurate client records in accordance with HIPAA and privacy standards.

Highest-signal resume keywords

Supervisory ExperienceClient Support Plan DevelopmentHIPAA ComplianceCPR/First Aid CertificationBehavior Support Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Health Record ManagementMedication AdministrationInfection Control ProceduresBehavioral Intervention TechniquesData Management Proficiency

Soft Skills

Effective CommunicationTeamwork FacilitationConflict ManagementOrganizational SkillsTime Management

Tools & Technologies

TherapWhen I WorkADP

Certifications & Qualifications

CPR/First Aid CertificationRight Response Certification12-Hour Peer Coach Training

Industry Keywords

Intellectual DisabilitiesDevelopmental DisabilitiesClient RightsCommunity InclusionVulnerable Populations

About the role

Key responsibilities & impact

Supervise the day-to-day activities of a residential program supporting individuals with intellectual and developmental disabilities
Model leadership and appropriate support practices for residential staff
Encourage client engagement, independence, relationships, and participation in activities
Identify and respond to abuse, neglect, mistreatment, and client-rights violations
Ensure infection-control procedures and health, wellness, medical, therapeutic, and dental care requirements are followed
Maintain accessible and accurate client health and wellness records
Develop, implement, and monitor individual support plans with clients and their support networks
Develop positive behavior support plans focused on prevention of challenging behaviors
Maintain client records in compliance with privacy, confidentiality, HIPAA, and data-management requirements
Facilitate community inclusion in education, recreation, leisure, retirement, and employment opportunities
Coordinate with community agencies and client support networks
Facilitate teamwork, manage conflict, and respond to questions and crises while on-call or providing remote supervision
Coordinate staff meetings and promote trust, openness, participation, and ownership
Coach, train, and provide feedback to staff
Complete staff performance reviews and support staff development plans
Develop staff schedules within budget and client needs
Approve timesheets and leave, secure coverage for vacancies, and follow up on staff injuries and workers’ compensation issues
Coordinate services to maintain a safe environment
Assist with client financial accounts, bills, and petty cash
Complete annual paperwork for Medical Assistance, SSI, and related government benefits
Perform on-call duties, including weekends, as needed
Complete administrative tasks and maintain current knowledge of secure electronic documentation systems
Ensure compliance with federal and state requirements and prioritize, delegate, and complete responsibilities on schedule

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of experience working with individuals with developmental disabilities
1+ year of experience in a supervisory role
Must obtain required criminal clearances, potentially including Washington criminal history, FBI criminal history, and child abuse clearances
Must complete required TB test, if applicable
Must be nurse delegated for client medication administration
Must have 12-hour Peer Coach Training
Valid driver’s license with driving record meeting agency policy
Must pass a drug screen
Current CPR/First Aid certification required or must be obtained
Must obtain Right Response Certification
Able to be an approved signer for checkbooks
Proficiency with databases and computer software, including Therap, When I Work, and ADP
Must be 18 years of age or older
Children’s Program only: must be 21 years of age and have at least six months’ experience working with vulnerable populations
Ability to run, squat, stoop/bend, kneel, climb stairs, lift at least 50 pounds or one-quarter of body weight, push and pull against resistance, and implement physical and non-physical interventions and CPR
Ability to lift and transfer clients who need assistance
Adequate vision, reading, writing, documentation, and listening skills
Ability to adhere to the required work schedule
Ability to work flexible schedules including early mornings, afternoons, evenings, weekends, overnights as applicable, and holidays
Ability to assist with loading and unloading vehicle passengers and emergency safety procedures
Demonstrated organization and time management skills
Ability to communicate effectively verbally and in writing and use respectful, person-centered language
Ability to comply with federal and state rules and regulations

Benefits

Comp & perks

Full-time, 40 hours per week
On-call duties as needed, including weekends, with supervisory staff coverage
Professional training and development opportunities, including Peer Coach Training and competency-based staff development
Current CPR/First Aid certification or opportunity to obtain it
Agency-provided required certifications, including Right Response Certification
Opportunity to support clients with health care, therapeutic, dental, SSI, Medical Assistance, and other government benefits